Sales & Customer Insights

About Us You will be joining Thoucentric, a consulting firm offering end-to-end solutions to tackle various business challenges across industries. With our headquarters in Bangalore and a global presence in India, US, UK, Singapore, and Australia, we leverage deep domain expertise and cutting-edge technology to help organizations streamline operations, enhance decision-making, and accelerate growth. Our services include Business Consulting, Program & Project Management, Digital Transformation, Product Management, and more, with a focus on execution. We collaborate with leading names in the global consumer & packaged goods industry, tech, and start-up ecosystem. Certified as a "Great Place to Work" by AIM, we are committed to excellence and innovation. Job Description As a Consultant in the Sales and Customer Insights team, you will play a crucial role in delivering actionable insights to clients for data-driven decision-making. Your responsibilities will include analyzing sales and customer data, understanding omnichannel sales, developing strategies to enhance sales performance and customer experience, and managing projects efficiently. You will be required to stay updated with industry trends and contribute to the company's growth through internal initiatives. Key Responsibilities: - Analyze sales and customer data to identify trends and patterns for data-driven decision-making. - Develop strategies to improve sales performance and customer experience. - Collaborate with clients to understand their needs and provide customized solutions. - Communicate findings and recommendations clearly to clients. - Manage projects, budgets, and timelines effectively. - Stay informed about industry trends in sales, customer experience, and ecommerce technologies. - Contribute to internal initiatives for company growth. Requirements Qualifications: - Strong educational background in Business, Marketing, Analytics, or related field. - 4-6 years of experience in sales and customer analytics, preferably in consumer industries. - Proficiency in data analysis tools like Excel, Python, SQL, Power BI, Tableau. - Experience with web analytics tools such as Google Analytics, Adobe Analytics. - Strong analytical, problem-solving, and communication skills. - Ability to manage projects and work independently. - Knowledge of predictive algorithms and tech stack for analytical dashboards. - Familiarity with industry trends in ecommerce, digital marketing, and analytics. Personal Attributes: - Ability to adapt in a fast-changing business environment. - Strong planning and organizing skills. - Excellent communication and presentation skills. - Ability to work independently and in a team. - Good decision-making and problem-solving abilities. - Updated with recent technology trends. - Capacity to handle multiple work streams simultaneously. Practice Name: Sales Analytics Date Opened: 06/16/2025 Work Mode: Hybrid Job Type: Full time Industry: Consulting Corporate Office: Thoucentric, Innovator Building, ITPL Office Location: Banglore, Karnataka, India, 562149,