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4.0 - 8.0 years
0 Lacs
karnataka
On-site
About Us You will be joining Thoucentric, a consulting firm offering end-to-end solutions to tackle various business challenges across industries. With our headquarters in Bangalore and a global presence in India, US, UK, Singapore, and Australia, we leverage deep domain expertise and cutting-edge technology to help organizations streamline operations, enhance decision-making, and accelerate growth. Our services include Business Consulting, Program & Project Management, Digital Transformation, Product Management, and more, with a focus on execution. We collaborate with leading names in the global consumer & packaged goods industry, tech, and start-up ecosystem. Certified as a "Great Place to Work" by AIM, we are committed to excellence and innovation. Job Description As a Consultant in the Sales and Customer Insights team, you will play a crucial role in delivering actionable insights to clients for data-driven decision-making. Your responsibilities will include analyzing sales and customer data, understanding omnichannel sales, developing strategies to enhance sales performance and customer experience, and managing projects efficiently. You will be required to stay updated with industry trends and contribute to the company's growth through internal initiatives. Key Responsibilities: - Analyze sales and customer data to identify trends and patterns for data-driven decision-making. - Develop strategies to improve sales performance and customer experience. - Collaborate with clients to understand their needs and provide customized solutions. - Communicate findings and recommendations clearly to clients. - Manage projects, budgets, and timelines effectively. - Stay informed about industry trends in sales, customer experience, and ecommerce technologies. - Contribute to internal initiatives for company growth. Requirements Qualifications: - Strong educational background in Business, Marketing, Analytics, or related field. - 4-6 years of experience in sales and customer analytics, preferably in consumer industries. - Proficiency in data analysis tools like Excel, Python, SQL, Power BI, Tableau. - Experience with web analytics tools such as Google Analytics, Adobe Analytics. - Strong analytical, problem-solving, and communication skills. - Ability to manage projects and work independently. - Knowledge of predictive algorithms and tech stack for analytical dashboards. - Familiarity with industry trends in ecommerce, digital marketing, and analytics. Personal Attributes: - Ability to adapt in a fast-changing business environment. - Strong planning and organizing skills. - Excellent communication and presentation skills. - Ability to work independently and in a team. - Good decision-making and problem-solving abilities. - Updated with recent technology trends. - Capacity to handle multiple work streams simultaneously. Practice Name: Sales Analytics Date Opened: 06/16/2025 Work Mode: Hybrid Job Type: Full time Industry: Consulting Corporate Office: Thoucentric, Innovator Building, ITPL Office Location: Banglore, Karnataka, India, 562149,
Posted 16 hours ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As an Omni Sport Leader at Decathlon, your primary responsibility is to ensure that all customers have a satisfying experience at our stores. Decathlon places a strong emphasis on investing in the development of teammates, providing opportunities for career growth within the organization. Your role as an Omni Sport Leader involves greeting, engaging with, and understanding the needs of customers across various channels. Utilizing omnichannel mediums, you will sell products and services that cater to customers" requirements. Additionally, you will assist customers in exploring additional choices through digital channels while staying updated on Decathlon's products, services, and offers. Ensuring top-notch product offer, display, and availability for your specific sport is essential. You will prioritize customer and teammates" safety in-store, product storage, and data protection. By selecting the right product offers and services, forecasting business according to seasonality/trends, and maintaining optimal stock levels, you will enhance the overall customer experience. As an Omni Sport Leader, you will focus on developing local omnichannel performance for your sport, aiming to drive growth and increase market share. Acting as a sports ambassador, you will build a sports community to promote customer engagement in sports activities. Collaborating with partners for events, workshops, and playgrounds, you will facilitate customer participation, leveraging data-driven decisions to enhance customer experiences. Moreover, you will contribute to preserving resources through effective site management and promoting societal impact, such as eco-mobility and waste disposal management. You will work towards boosting eco-designed product sales, increasing circular sales like buyback and services, and minimizing emissions and wastage at your site. In summary, as an Omni Sport Leader at Decathlon, you play a crucial role in ensuring customer satisfaction, driving sport-specific growth, and contributing to environmental sustainability through effective management practices.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As an Omni Sport Leader at Decathlon, your primary responsibility is to ensure that all customers have a satisfying experience when they visit our stores. We place a strong emphasis on investing in the development of our teammates, providing opportunities for growth and career advancement within the organization. Your role as an Omni Sport Leader involves engaging with customers across various channels to provide them with a memorable experience. You will greet customers with a smile, actively listen to their needs, and utilize omnichannel mediums to offer products and services that meet their requirements. Whether customers are in-store or online, you will assist them in making informed choices and ensure that they are aware of Decathlon's wide range of products, services, and promotions. In addition to delivering excellent customer service, you will also focus on maintaining the best-in-class offer, display, and availability for your sport category. This includes ensuring the safety of customers and teammates in-store, managing stock storage effectively, and staying updated on seasonal trends to forecast and maintain appropriate stock levels. Visual merchandising strategies will be implemented to create an engaging shopping experience for customers. As an Omni Sport Leader, you will play a key role in developing the local omnichannel performance of your sport. This involves working towards the growth of your sport category and market share, acting as a sports ambassador to build a community of sports enthusiasts, and collaborating with partners to promote sports engagement through events, workshops, and other initiatives. Data-driven decisions will be made based on insights collected from omnichannel interactions. Furthermore, you will be responsible for managing site resources effectively to minimize environmental impact and contribute to sustainability goals. This includes promoting eco-designed product sales, increasing circular sales through initiatives like buyback programs and services, and implementing measures to reduce emissions and wastage at your site. By excelling in your role as an Omni Sport Leader, you will not only enhance the overall customer experience but also drive sustainable practices and community engagement within the sports industry.,
Posted 3 weeks ago
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