Omni Sport Advisor - Fitness

As an Omni Sport Advisor, your primary responsibility is to ensure that all customers have a satisfactory experience at our stores. Decathlon places a strong emphasis on the development of team members, offering opportunities for career growth within the organization. Your role as an Omni Sport Advisor involves engaging with customers across various channels to understand their needs and provide them with the products and services that meet their requirements. You will be expected to stay updated on Decathlon's range of products, services, and promotions available through all channels. Additionally, you will focus on offering the best selection, display, and availability of products for your sport, while ensuring the safety of customers and teammates in-store. By forecasting business trends and managing stock levels accordingly, you will contribute to the success of your sport category. In your role, you will also work towards enhancing the local omnichannel performance of your sport, aiming to increase market share and engage with customers to promote sports participation. Building a sports community and collaborating with external partners for events and workshops will be part of your responsibilities. Data-driven decision-making based on insights gathered from omnichannel interactions will guide your strategies for customer engagement. Furthermore, you will be responsible for managing site resources efficiently, with a focus on eco-friendly practices such as boosting eco-designed product sales and promoting circular sales through services like Buyback. Your efforts will also contribute to reducing emissions and waste at the site, aligning with Decathlon's commitment to sustainability and societal impact.,