Omni Sport Leader - Fitness

As an Omni Sport Leader at Decathlon, your primary responsibility is to ensure that all customers have a satisfying experience at our stores. Decathlon places a strong emphasis on investing in the development of teammates, providing opportunities for career growth within the organization. Your role as an Omni Sport Leader involves greeting, engaging with, and understanding the needs of customers across various channels. Utilizing omnichannel mediums, you will sell products and services that cater to customers" requirements. Additionally, you will assist customers in exploring additional choices through digital channels while staying updated on Decathlon's products, services, and offers. Ensuring top-notch product offer, display, and availability for your specific sport is essential. You will prioritize customer and teammates" safety in-store, product storage, and data protection. By selecting the right product offers and services, forecasting business according to seasonality/trends, and maintaining optimal stock levels, you will enhance the overall customer experience. As an Omni Sport Leader, you will focus on developing local omnichannel performance for your sport, aiming to drive growth and increase market share. Acting as a sports ambassador, you will build a sports community to promote customer engagement in sports activities. Collaborating with partners for events, workshops, and playgrounds, you will facilitate customer participation, leveraging data-driven decisions to enhance customer experiences. Moreover, you will contribute to preserving resources through effective site management and promoting societal impact, such as eco-mobility and waste disposal management. You will work towards boosting eco-designed product sales, increasing circular sales like buyback and services, and minimizing emissions and wastage at your site. In summary, as an Omni Sport Leader at Decathlon, you play a crucial role in ensuring customer satisfaction, driving sport-specific growth, and contributing to environmental sustainability through effective management practices.,