2 - 7 years
3 - 7 Lacs
Posted:5 hours ago|
Platform:
On-site
Full Time
Role & responsibilities P osition Summary : Inside Sales Coordinators are key roles in our Aftermarket Inside Sales teams. These customer-facing roles will correspond with our global customers and channel partners, preparing quotations, answering technical questions, and handling customer orders. TSCs also work closely with field service, engineering and operations on key customer deliverables. The primary goal is to provide world class customer service and solutions. Essential Functions : Fielding inquiries and providing responsive service support to customers and channel partners Occasional troubleshooting of customer issues and preparing technical solutions Liaise between Field Service and Engineering teams for facilitation of project success, interpret technical drawings and bills of materials to identify parts and assemblies Preparing detailed proposals/quotes critical replacement parts and/or service requirements Reviewing purchase orders and working closely with order entry to process in a timely manner Coordinating with manufacturing operations & logistics teams to execute on customer orders as needed Facilitating advanced or customized requests with engineering teams to overserve key customers Other duties as requested
Ciel Hr
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