Job Description: As a CRM Management specialist, you will be responsible for updating and maintaining accurate customer and sales data in the Customer Relationship Management (CRM) system. You will also be involved in preparing, analyzing, and summarizing sales data, reports, and performance metrics for management review. Additionally, your role will include organizing and maintaining essential sales documentation, such as contracts, proposals, and customer communications. Furthermore, you will be coordinating and scheduling meetings, calls, and appointments for the sales team. Key Responsibilities: - Process customer orders, requisitions, and invoices with high accuracy and ensure timely tracking through to delivery. - Act as a key point of contact for customer inquiries regarding products, pricing, and delivery status. - Handle customer complaints and issues, liaising with internal teams to provide swift and professional resolutions. - Assist in drafting and sending accurate sales quotations and proposals to clients. Qualifications Required: - Prior experience in CRM management and sales reporting. - Strong organizational skills with attention to detail. - Excellent communication and interpersonal abilities. - Ability to coordinate efforts with cross-functional teams. - Proven track record in process improvement to enhance efficiency and productivity. Please note that this is a full-time position with benefits such as cell phone reimbursement, health insurance, and Provident Fund.,

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Sales Coordinator