Sales Coordinator

We are searching for a dynamic Sales Coordinator with a flair for seamless Sales Support & Coordination, good in Documentation & Reporting skills, and communicates with customers in a way that builds trust & long lasting relationships.

Job Location: Gurugram

Office Hours: 09:30 am to 7 pm

Working Days: Mon – Sat

Experience: 1-3 Yrs

Roles and Responsibilities:

1. Sales Support & Coordination

· Assist the sales team in preparing quotes, proposals, and sales documents.

· Coordinate between internal departments (sales, accounts, logistics, and operations) to ensure smooth order processing.

· Maintain communication with clients to confirm order details, delivery timelines, and payment updates.

· Track and update sales leads, enquiries, and orders in CRM or Excel sheets.

· Follow up with clients for quotations sent, pending orders, and payments.

2. Documentation & Reporting

· Prepare and maintain sales reports periodically.

· Maintain records of quotations, purchase orders, invoices, Delivery Challan, Proof of Delivery of materials and client communications.

3. Customer Communication

· Serve as the point of contact for Partners and Dealers for sales-related queries and order updates.

· Handle incoming calls, emails, and customer requests promptly and professionally.

· Coordinate with service or technical teams for product demonstrations or issue resolution.

4. Order & Inventory Coordination

· Process orders accurately and ensure timely dispatch.

· Coordinate with teams for dispatch tracking and delivery.

· Check product availability, stock levels, and delivery schedules.

· Ensure that customer deliveries are fulfilled as per commitments.

5. Administrative & Team Support

· Support sales team by maintaining database of customers, prospects, and channel partners.

· Liaise with finance team for invoice generation and payment reconciliation.

6. Performance Monitoring

· Track sales targets, achievements, and pipeline progress.

· Assist management in analysing sales data to identify trends and opportunities.

· Monitor dealer & customer satisfaction and maintain post-sales feedback records.

Education/Qualification (if any Certification):

· A bachelor's degree in any or a related field.

Requirements:

· Excellent communication and interpersonal skills.

· Strong coordination and multitasking ability.

· Proficiency in MS Excel, Word, PowerPoint, and CRM tools.

· Attention to detail and accuracy in documentation.

· Time management and ability to work under deadlines.

· Candidates from Computer Hardware Industry will be an added advantage.

· Female Candidates would be preferred

NOTE: Please take a note candidates from Sahadara/Pitampura/Noida/Greater Noida/Ghaziabad shall be avoided (commute time itself is more than 150 minutes one side). So, candidates from South Delhi (Saket/Malviya Nagar/Dawrka/Uttam Nagar and Gurugram are consider.

Job Types: Full-time, Permanent

Work Location: In person