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Posted:2 weeks ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

To act as a first point of contact for all of their queries, like dispatch details, replacement, tracking of order, status etc. • To coordinate with customer for the Invoice details, Credit/ Debit Notes, etc. • To punch the order into ERP by taking data from various sources like WhatsApp group, Email, Calls etc. • To manage the Complaint management process and material return process. • Marketing content sharing to Internal and external stakeholders as and when due. • Sharing the Festive Greetings, Exhibition sharing, Newsletter updates • To take the payment follow-up from the customer • To complete the assigned task by the reporting manager • To implement the HR Policies defined by the company • To share the sales analysis reports with regular frequency • To fill the Daily weekly monthly MIS System

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