Sales Capability Manager

The Sales Capability Development Manager will lead the end-to-end sales capability building cycle, aligning efforts with state and regional strategies. This role is responsible for identifying capability gaps, designing robust development programs, and embedding best practices to build a future-ready sales organization across all channels and levels.

Key Responsibilities:

• Strategic Capability Roadmap:

• Develop and articulate a sales capability roadmap aligned with organizational strategic priorities.

• Capability Blueprint Execution:

• Partner with the Sales Head to design and implement the Sales Capability Blueprint for all sales verticals and channels.

• Needs Identification:

• Proactively assess current and future training needs across all levels of the salesforcefrom Sales Representatives to Branch Managersand across channels including General Trade, Modern Trade, Parlors, HDC, and E-Commerce.

• Program Design & Rollout:

• Design and execute structured development programs that enhance the effectiveness and efficiency of the salesforce, incorporating global and local best practices.

• Performance Insights & Analysis:

• Develop insights using data and performance metrics to measure capability development outcomes and adjust strategies accordingly.

• Stakeholder Collaboration:

• Collaborate with regional and category teams to ensure consistency, alignment, and effective implementation of capability initiatives.

• Sales Team Enablement:

• Motivate, coach, and upskill sales teams to meet evolving market demands and performance expectations.

• Competency Frameworks:

• Define and embed functional sales competencies across levels to standardize performance and behavioral expectations.