- Role: Sales Associate
- Designation: Junior Analyst
- Work Location: Mangalore
- Shift: 9 hours per day
About Us
UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Role Overview
Should have a positive attitude, healthy competitive spirit and are self-driven attitude
We are looking for a Sales Associate to join us on our journey.The Sales Associate would be responsible for managing sales pipeline end-to-end by consulting, qualifying & converting potential leads to customers.We welcome members from diverse backgrounds to the UnifyCX family. All we need is for you to be coachable, motivated and resilient. We will offer the necessary training and mentorship to help make you successful.Who are we looking for!
- Excellent interpersonal skills and ability to interact with customers and peers
- Quick learner with an inquisitive mind & desire to outperform
- Interested and inclined towards technology
- Willingness to work on a pre-defined roster
What will you do!
- Have a consultative sales approach! Focus on customer discovery, need analysis, solution pitching, negotiation and closure through customer interactions via phone, chat & email
- Ensure Sales diligence! Build & manage sales pipeline through sales cadences and follow-ups to achieve revenue targets (earn attractive incentives!)
- Know your competition! Proactive awareness about what competition is doing to build or improve sales strategies
- Work as ONE team! Collaborate with the Support, Product Management & Marketing team to get client's feedback heard and issues resolved.
What are we offering!
Y
oung and energetic team
, with a healthy competitive spirit!
Inside sales role
- no field sales, no cold calling!
Open-minded & supportive work environment
, to empower you to be the best version of yourself!
Personal & professional development
that ensures your growth!
Why Join Us
- Impactful Work: Make a real difference by helping customers solve their technical problems.
- Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company.
- Supportive Team: Join a team that values your contributions and supports your growth.
If you are passionate about technology and enjoy helping others, we would love to have you on our team as a Technical Support Engineer!
