18 Customer Discovery Jobs

About RagaAI RagaAI is a venture-backed startup ($4.7M seed funding) building the world's #1 AI testing platform. We help enterprises mitigate AI risks and ensure model security and reliability through automated testing and diagnosis. As the AI revolution accelerates, we're solving one of the most critical challenges - ensuring quality and reliability of AI applications. Role Overview We're seeking an experienced Founder's Office - Sales GTM Lead to work directly with our founder in establishing foundational go-to-market processes and driving enterprise sales growth. This is a unique opportunity to shape the sales strategy of a rapidly growing AI testing platform while working at the interse...

As a Sales Associate at UnifyCX, your role will involve managing the sales pipeline from consultation to conversion of potential leads into customers. You are expected to have a positive attitude, healthy competitive spirit, and self-driven attitude. Your responsibilities will include customer interaction via phone, chat, and email, with a focus on customer discovery, need analysis, solution pitching, negotiation, and closure. Moreover, you will be required to build and manage the sales pipeline, stay informed about the competition, and collaborate with other teams for client feedback and issue resolution. Key Responsibilities: - Engage with customers through consultative sales approach - Ma...

As the Product Owner, you will be responsible for multiple innovative product offerings built as part of the overall business strategy. You will focus on diving deep into understanding the product/solution and work closely with every function within the team including Engineering, Design, Analytics, Sales, and Marketing to build best-in-class products, take them to market, measure, iterate, and ensure their commercial success. - **Build the long-term product strategy by demonstrating a deep understanding of the product and its targeted customer base, market dynamics, and product principles - Develop short-term and long-term product priorities, product requirements documents, communicate and ...

Industry & Sector Operating in the Talent Marketplace / Career Services & HR?Tech sector, this remote-first team builds digital platforms and incubation services that connect talent, employers, and new venture opportunities across India. We focus on launching scalable product?led offerings and spinning out high-potential businesses to market. Standardized Title : Entrepreneur in Residence (EIR) About The Opportunity We are seeking an experienced Entrepreneur in Residence to source, validate, and rapidly build new venture opportunities tied to talent, recruitment workflows, and career enablement. This role is remote (India), highly autonomous, and designed for builders who can translate early...

Job Title: Go-To-Market (GTM) Intern Work Mode: Hybrid Department: Strategy / Growth Type: Internship About Us: We're an early-stage Internet startup in stealth mode on a mission to simplify the digital journey with one click. Whether it's building a logistics network, launching a brand, or running global ads, we aim to empower users to manage the entire internet ecosystem seamlessly all in just a single click. From Bharat to the world, we are building a unified platform designed for scale, speed, and simplicity accessible to anyone, anywhere. We're not just building a product we're laying the foundation for a global Internet infrastructure made for creators, entrepreneurs, and businesses of...

As a seasoned Lead Product Manager at Growfin, you will play a crucial role in driving the development of innovative solutions that streamline financial operations and empower customers. You will be at the intersection of business strategy, customer experience, and product execution, collaborating closely with cross-functional teams to bring impactful products to market. Your main focus will be on customer discovery, workflow automation, and ensuring that our product delivers efficiency and value to our users. Key Responsibilities: - Define Product Vision and Strategy: Establish and drive a strong product vision, strategy, and roadmap aligned with business goals and customer pain points. - C...

We're building Logikality into a category-defining, AI-first company for document- and decision-heavy operations in BFSI (Mortgage & Title first). If you want to own outcomes pipeline, pilots, product adoption, and customer value let's talk. Role tracks: GTM (Revenue & Partnerships): pipeline ? pilots ? ARR. Partner ecosystem. Category storytelling. Product Strategy & Delivery: customer discovery, PRDs, solution design, implementation playbooks, delivery excellence, and value realization in partnership with the CTO & Eng . You drive commercialization, adoption, execution, and customer outcomes. Partner with the CEO; collaborate closely with the CTO. Minimum Qualification: Engineering or Mana...

We're building Logikality into a category-defining, AI-first company for document- and decision-heavy operations in BFSI (Mortgage & Title first). If you want to own outcomes pipeline, pilots, product adoption, and customer value let's talk. Role tracks: GTM (Revenue & Partnerships): pipeline ? pilots ? ARR. Partner ecosystem. Category storytelling. Product Strategy & Delivery: customer discovery, PRDs, solution design, implementation playbooks, delivery excellence, and value realization in partnership with the CTO & Eng. You drive commercialization, adoption, execution, and customer outcomes. Partner with the CEO; collaborate closely with the CTO. Minimum Qualification: Engineering or Manag...

Role Overview: You will be responsible for achieving strong product market fit with a simple-to-use, high-quality solution for end-user personas. You will need to incorporate disciplined customer discovery techniques and a user-centered approach to product design aligned with the focused GTM strategy. Your goal will be to deliver a 3-4X increase in end-user adoption/usage. Key Responsibilities: - Define product requirements by leveraging deep domain knowledge of end-users, conduct frequent customer validation throughout the PM life cycle, incorporate Customer Advisory feedback, Product Council feedback, and product usage data to address end-users" most pressing pains - Communicate OKR-based ...

As a Startup Strategy Analyst, you will be responsible for owning key parts of client engagements. This includes scoping discovery, conducting interviews, analyzing competitors, and translating findings into strategic choices that guide founders towards confident decisions. Your contributions will be crucial in developing proposals, case work, and founder-facing narratives that influence how startups make their next big move. **Responsibilities:** - Investigate new problem spaces through customer discovery, expert conversations, and secondary research. - Analyze competitive landscapes to surface whitespace and positioning opportunities. - Synthesize findings into insight memos, briefs, and s...

Job Description: APAC Sales Associate Role: Sales Associate Designation: Junior Analyst Work Location: Mangalore Shift: 9 hours per day About Us UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalize...

Job Description: APAC Sales Associate Role: Sales Associate Designation: Junior Analyst Work Location: Mangalore Shift: 9 hours per day About Us UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalize...

About SuperAGI: SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. Our mission is to transform the future of applications through intelligent, autonomous solutions that drive unparalleled efficiency and growth. We are building a world where AI and human intelligence collaborate seamlessly to achieve extraordinary outcomes. If you are passionate about AI and eager to be part of a team that is shaping the future, SuperAGI is the place for you Job Description : The Senior Product Manager is responsible for leading the development and strategic direction of the company&aposs products. This includes conducting market resea...

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments...

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments...

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments...

We are looking for a Product Manager to join our Product & Technology Team at Procore. Our software solutions are designed to enhance the construction industry, and our team is dedicated to driving innovation on a global scale. As a Product Manager, you will play a key role in leading initiatives for the Asset Management solution at Procore, focusing on developing core capabilities for global markets. Your main objective will be to drive growth and retention within the Asset Management solution, specifically targeting the Owners segment. Leveraging customer insights, industry knowledge, competitive analysis, and internal expertise, you will contribute to achieving positive customer and busin...

1. Expertise in User Research or Customer Development The speaker should have hands-on experience in talking to prospective users, whether in the context of user interviews, market research, or customer discovery. They should understand both qualitative and quantitative research methods for gathering user insights. 2. Background in Product Development or UX/UI A background in product management, UX design, or customer success will be extremely helpful. This knowledge allows the speaker to relate user conversations directly to product development, user experience, and market fit. 3. Strong Communication Skills Given that the topic revolves around how to talk to users, the speaker must be a st...