Sales And Service Engineer

5 - 9 years

7 - 8 Lacs

Posted:18 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

* Providing Technical support to customers .

* Generation of Enquires, follow up offer submitted and obtaining purchase orders.

* Commissioning and Servicing of All Rail Vehicles and Special product and its parts.

* On time execution of AMC / CAMC and ensure on time bill submission to customer .

* Adherence and execution of value added activity as and when proposed by HO or By Branch Manager .

* Adherence to warranty / failed parts management .

* Documentation as per ISO

* Receiving customer complaint, acknowledging / investigating / analyzing the complaint, taking Corrective action as per the advice of service manager.

* Site feedback report, work place organizing, record maintenance, and Maintaining the IQMS ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018 related documented information requirements.

* Follow -up of Payment and other commercial activities.

* Responsible to take additional duties, given time to time by Reporting Manager.

Qualification

  • DME / DEE / MECHETRONIC

Experience:

  • 5 -7 years

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