Sales and Marketing Manager

About Mindtrack Healthcare:

Mindtrack Healthcare is a trusted name in the medical device distribution industry, with a focus on delivering high-quality ventilator systems from global leaders like Hamilton Medical and Breas Medical. We specialize in hospital ventilator setups, home ventilator support, and after-sales services across Eastern India, with a strong presence in Kolkata and expanding rapidly in North Bengal.

Key Responsibilities:Post-Sales Support:

• Coordinate and ensure seamless installation and setup of ventilator systems at hospitals and homes.
• Provide training and product demonstrations to medical staff, technicians, and caregivers.
• Act as the point of contact for customer queries, complaints, and service requests.
• Maintain detailed service logs, client interaction records, and feedback reports.
• Work closely with the service team to ensure timely maintenance and support for deployed devices.

Marketing & Business Development:

• Promote Mindtrack’s ventilator range and services to hospitals, clinics, and home care providers.
• Conduct field visits, product presentations, and demos to potential clients across Siliguri, Kolkata, and North Bengal.
• Collaborate with the digital marketing team to support local lead generation and campaigns.
• Identify new business opportunities, partnerships, and local networking events.
• Represent Mindtrack at healthcare expos, conferences, and seminars in the region.

Sales Coordination:

• Coordinate with internal teams for order processing, inventory management, and delivery follow-ups.
• Support the sales team in preparing quotations, proposals, and tender documents.
• Maintain and update the CRM system with customer data, leads, and interaction history.

Required Skills & Qualifications:

• Bachelor's degree in Marketing, Biomedical Engineering, Life Sciences, or Healthcare Management.
• 1–3 years of experience in medical equipment sales/service or healthcare marketing.
• Strong interpersonal and client relationship skills.
• Basic technical understanding of ventilator systems or medical devices is a plus.
• Proficiency in Bengali, Hindi, and English.
• Willingness to travel extensively within North Bengal and Kolkata region.
• Valid driving license and own two-wheeler preferred.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunities to work with premium global ventilator brands.
• On-the-job training and product certification.
• Career growth in a rapidly expanding healthcare company.
• Supportive and dynamic work environment.

To Apply:

Send your resume with a cover letter mindtrack.healthcare@gmail.com

Job Type: Full-time

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement

Ability to commute/relocate:

• Siligurí, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person