Sales Administrator

1. Maintain Sales Database:

   Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

2. Assist in Sales Reporting:

   Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management.

3. Handle Inquiries and Correspondence:

   Respond to customer inquiries promptly and professionally via email, phone, or inperson. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.

4. Sales Support:

   Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

5. Order and Inventory Management:

   Monitor inventory levels, coordinate with suppliers for timely replenishment, and track shipments. Ensure accurate stock levels and assist in resolving any discrepancies.

6. Maintain Customer Relations:

   Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or crossselling.
7. Ensure & check all sales documents submitted by the sales team are in order.
   
8. All records are updated into the system.
   
9. Should handle document preparation related to customs clearance, shipment, packing list, payment collection, tender documents if any, etc.
   
10. Coordinate between Production, SCM & Sales team to give timely services to customers as per their requirements.
    
11. Monitor customerwise payment ledger according to the supply.
    
12. Provide various documents/details/technical specifications required for the products registration to be collected from Regulatory, Marketing, Production, Quality Control, etc.
    
13. The work includes the complete handling of the specified countries or customers from registration of the products and supply of the products.
    
14. Monthly revenue target, dealer onboarding, documentation completion for sales closure & receivable recovery.
    
15. Monitoring and evaluating sales performance.
16. To get a minimum of 23 new overseas customers in a month

Required Skills:

1. Excellent organizational and timemanagement skills
   
2. Strong attention to detail and accuracy
   
3. Effective communication and interpersonal skills
   
4. Proficiency in MS Office Suite, particularly Excel and PowerPoint
   
5. Ability to work independently and collaboratively in a team
   
6. Strong problemsolving and decisionmaking abilities
   
7. Ability to prioritize tasks and work under pressure
   
8. Knowledge of ERP/SAP software