Posted:2 months ago|
Platform:
Hybrid
Full Time
About the Job:
We're hiring: RTB role- Run to Bank
Location Gurgaon, Bangalore, Pune, Chennai
Mode of Work – Hybrid, 2 day per week
Notice Period: Immediate to 30 Days Preferred
Experience:2+ Years
Shift work (If applicable): US and UK hours
Key responsibilities:
*Incident management: Diagnose and resolve production issues quickly. Escalate critical incidents as necessary
*Monitoring and alerting: Monitor application alerts to ensure uptime and reliability
*Root cause analysis: perform thorough analysis of issues and provide post-incident reports with corrective and preventive action plans
*User Support: act as first poc for business users regarding system queries and support
*Change management: Support deployment activities, participate in change control process and ensure changes are implemented with minimal support
*Collaboration: work closely with development, QA and infra teams to ensure production stability and help transition new applications into production
*Shift work (if applicable) :provide support on a rotating shift basis ,including evenings and weekends to support US and UK hours
Skills:
Preferred:
Familiarity with cloud env (AWS, Azure)
Basic programming language (Java, python)
EXL
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