DIGITECH SQUAD PVT LTD Job Title: Customer Support Representative Job Type: Full-Time Experience: 0 - 2 Years Shift Timing: 09 PM to 06 AM (US Shift) Location: Sector 03 - Noida 201301 Roles & Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Provide excellent customer service by resolving issues efficiently and professionally. Assist customers with product/service inquiries, troubleshooting, and account-related concerns. Maintain a high level of product knowledge to offer accurate information. Document customer interactions and escalate complex issues to the appropriate team. Ensure timely follow-ups and maintain service level agreements (SLAs). Collaborate with internal teams to improve customer satisfaction and resolve complaints. Key Skills: Strong communication skills (verbal & written). Problem-solving and active listening abilities. Ability to work in a fast-paced environment. Familiarity with CRM tools and customer service software is a plus. Patience and empathy in handling customer concerns. Multitasking and time management skills.
Job Title: UI/UX Designer Role Summary: We are seeking a creative and experienced UI/UX Designer to join our team. If you have a keen eye for detail, a strong sense of design, and a passion for bringing ideas to life especially through web design and logo creation. This role is pivotal in helping brands present their best selves across digital and print platforms. Key Responsibilities: Web & UI Design: Design clean, user-friendly web pages and interfaces that are both visually appealing and functional. 1- Logo & Branding: Create original, eye-catching logos and visual identities for a variety of brands. 2- Design Assets: Develop various design assets including: 3- Social media posts and stories 4- Flyers, brochures, and banners 5- UI components for websites and mobile apps 6- Email designs, display ads, and more 7- Collaboration: Work closely with developers, marketers, and clients to ensure designs align with brand goals. 8- Feedback & Refinement: Accept constructive feedback and refine designs to meet project objectives. 9- Trend Awareness: Stay updated on design trends, tools, and best practices to ensure modern and effective designs. Qualifications: 3-4 years of hands-on experience in graphic and web design. - A strong portfolio showcasing logo design, branding, and UI/UX work. - Proficiency in design tools such as: - Adobe Creative Suite (Illustrator, Photoshop, InDesign) - Figma (or similar design tools for UI work) - Solid understanding of design principles including typography, color theory, layout, and spacing. - Ability to manage multiple projects and deadlines effectively. - Excellent communication skills and strong attention to detail. - Bonus: Experience with Adobe After Effects for motion graphics is a plus. Note : If Interested in the above application please share your Portfolio's at hr.digitechsquad@gmail.com
Job Description Job Title: Content Writer Company: Digitech Squad Pvt. Ltd. Location: Noida Experience: 2Year + (above) Shift: 10:00AM To 7:00PM Working Days: 6 Days a Week Employment Type: Full-Time Joining: Immediate Joiners Preferred Key Responsibilities: Content Creation: Write, edit, and proofread compelling content for blogs, articles, website pages, social media, email campaigns, and marketing materials. Develop engaging content for different formats, including long-form articles, short-form posts, product descriptions, and case studies. Ensure consistency in tone, style, and branding across all content pieces. SEO & Keyword Optimization: Conduct keyword research and implement SEO best practices to improve search engine rankings. Optimize content for readability, structure, and on-page SEO elements like meta tags, headings, and internal linking. Research & Ideation: Stay updated with industry trends, competitor content, and audience preferences. Generate fresh content ideas, topics, and storytelling approaches that drive engagement. Collaboration & Content Strategy: Work closely with marketing, design, and social media teams to align content with business goals. Assist in creating content calendars, campaign plans, and editorial guidelines. Proofreading & Editing: Ensure content is grammatically correct, error-free, and aligned with brand guidelines. Review and refine content for clarity, coherence, and engagement. Required Skills & Qualifications: Experience: Minimum 2 years in content writing, copywriting, or content marketing. Writing Skills: Strong command of English grammar, spelling, and punctuation. SEO Knowledge: Understanding of keyword research, on-page SEO, and content optimization. Research Ability: Ability to conduct in-depth research and simplify complex topics. Creativity & Storytelling: A flair for creative writing, storytelling, and brand voice alignment. Technical Skills: Familiarity with CMS platforms (WordPress, etc.), Google Docs, and content tools. Adaptability: Ability to write for diverse industries and audiences. Time Management: Ability to handle multiple projects and meet deadlines efficiently. If you are a passionate writer ready to make an impact, we would love to hear from you! Please send your resume, portfolio, and writing samples to [hr@digitechsquad.com] with the subject "Application for Content Writer - [Shruti ]".
Job Title: UI/UX Designer Role Summary: We are seeking a creative and experienced UI/UX Designer to join our team. If you have a keen eye for detail, a strong sense of design, and a passion for bringing ideas to life especially through web design and logo creation. This role is pivotal in helping brands present their best selves across digital and print platforms. Key Responsibilities: Web & UI Design: Design clean, user-friendly web pages and interfaces that are both visually appealing and functional. 1- Logo & Branding: Create original, eye-catching logos and visual identities for a variety of brands. 2- Design Assets: Develop various design assets including: 3- Social media posts and stories 4- Flyers, brochures, and banners 5- UI components for websites and mobile apps 6- Email designs, display ads, and more 7- Collaboration: Work closely with developers, marketers, and clients to ensure designs align with brand goals. 8- Feedback & Refinement: Accept constructive feedback and refine designs to meet project objectives. 9- Trend Awareness: Stay updated on design trends, tools, and best practices to ensure modern and effective designs. Qualifications: 3-4 years of hands-on experience in graphic and web design. - A strong portfolio showcasing logo design, branding, and UI/UX work. - Proficiency in design tools such as: - Adobe Creative Suite (Illustrator, Photoshop, InDesign) - Figma (or similar design tools for UI work) - Solid understanding of design principles including typography, color theory, layout, and spacing. - Ability to manage multiple projects and deadlines effectively. - Excellent communication skills and strong attention to detail. - Bonus: Experience with Adobe After Effects for motion graphics is a plus. Note : If Interested in the above application please share your Portfolio's at hr.digitechsquad@gmail.com
Company Description DigiTech Squad is an IT service provider offering comprehensive IT managed services, hardware procurement, AV integration solutions, remote work enablement, and more. Our technicians are trained with vendor certifications to deliver exceptional solutions and maximize the return on technology investments. We provide 24/7 support, technical expertise, and years of service delivery experience to our clients. Role Description This is a full-time on-site Content Writer role located in Noida. The Content Writer will be responsible for web content writing, content strategy development, research, writing, and proofreading on a day-to-day basis. Qualifications Web Content Writing, Writing, and Proofreading skills Experience in conducting research and developing content strategies Excellent written and verbal communication skills Ability to work collaboratively in a team environment Understanding of SEO best practices Bachelor's degree in English, Journalism, Communications, or related field Show more Show less
Company Description DigiTech Squad is an IT service provider offering comprehensive IT managed services and strategic outsourcing, hardware procurement, audiovisual integration solutions, and more. Our technicians are extensively trained and certified to deliver exceptional solutions to maximize the return on technology investments. Clients benefit from 24/7 support, technical expertise, and years of service delivery experience. Role Description This is a full-time on-site role for a Graphic Designer located in Noida. The Graphic Designer will be responsible for creating graphics, designing logos, developing branding elements, and working on typography for various projects. Qualifications Graphics and Graphic Design skills Logo Design and Branding skills Typography skills Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Excellent artistic and creative abilities Strong attention to detail Ability to work collaboratively in a team environment Degree in Graphic Design or related field Show more Show less
We're Hiring: Content Writer Wanted! ✍️ Are you passionate about writing compelling content that connects, converts, and inspires? Digitech Squad is looking for a creative and detail-oriented Content Writer to join our growing team! If you thrive in a fast-paced tech environment and love crafting words that make an impact — we want to hear from you! 📍 Location: Noida Sector 03 (Onsite) 🕒 Experience: [1–3 Years] 💼 Employment Type: [Full-time] 📅 Joining: Immediate (Monday to Saturday) 💰 Salary:Up to ₹5 LPA (Based on skills and experience) 🔹 Responsibilities: Write clear, engaging, and SEO-friendly content for blogs, websites, social media, email campaigns, and more Research industry-related topics and trends Collaborate with the marketing and design teams for campaign alignment Edit and proofread content to ensure high quality and consistency 🔹 Requirements: Excellent writing and editing skills in English Understanding of SEO and content strategy Creativity and attention to detail Prior experience in IT/tech content (preferred) 📩 To apply: Send your resume and work samples to Naramallilokesh@digitechsquad.com Let’s grow, create, and make an impact together!
Company Description DigiTech Squad Pvt. Ltd. is a leading business outsourcing company specializing in IT recruitment for major brands globally. We connect top IT talent with organizations to help drive their business forward. Our team provides comprehensive IT support and services, including door-to-door and online solutions, catering to various technical needs. Located in Noida, we pride ourselves on delivering personalized and efficient solutions that enhance operational efficiency and business success. Role Description This is a full-time on-site role for a Sales Executive located in Noida. The Sales Executive will be responsible for identifying new business opportunities, developing and maintaining client relationships, and generating leads. Daily tasks include conducting sales calls, meeting with clients, presenting DigiTech Squad's services, negotiating contracts, and achieving sales targets. The Sales Executive will work closely with the marketing and technical teams to ensure customer satisfaction and support business growth. Qualifications \n Excellent communication, presentation, and negotiation skills Proven experience in sales, business development, and client management Knowledge of IT and business outsourcing services Strong understanding of market dynamics and customer requirements Ability to work independently and as part of a team Proficiency in using CRM software and Microsoft Office applications Bachelor's degree in Business Administration, Marketing, or a related field Experience in the IT industry is a plus
Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Collaborate with the Quality, Product, and Support teams to suggest service or product improvements. 5- Maintain detailed and accurate records of customer interactions and feedback. 6- Follow up with customers post-resolution to ensure satisfaction. 7- Provide daily/weekly reports to management highlighting trends in customer feedback. Soft Skills: Excellent communication and interpersonal skills. Patient, empathetic, and user-focused. Strong multitasking and teamwork abilities. Why Join Us? Friendly and collaborative work culture Opportunity to make a direct impact on customer experience Growth and learning opportunities within a dynamic team
Job Title: Customer Sales Representative Job Type: Full-Time Experience: 0 - 3 Years Shift Timing: 09 PM to 06 AM (US Shift) Location: Quantum building,C-03 , Sector 03 - Noida 201301 Roles & Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Provide excellent customer service by resolving issues efficiently and professionally. Assist customers with product/service inquiries, troubleshooting, and account-related concerns. Maintain a high level of product knowledge to offer accurate information. Document customer interactions and escalate complex issues to the appropriate team. Ensure timely follow-ups and maintain service level agreements (SLAs). Collaborate with internal teams to improve customer satisfaction and resolve complaints. Key Skills: Strong communication skills (verbal & written). Problem-solving and active listening abilities. Ability to work in a fast-paced environment. Familiarity with CRM tools and customer service software is a plus. Patience and empathy in handling customer concerns. Multitasking and time management skills. Interested candidates can visit our office around 8:30 pm onwards #freshers with excellent communication skill are also welcomed #immediatehiring #immediate joiners
You will join DigiTech Squad Pvt. Ltd., a prominent business outsourcing company specializing in IT recruitment globally. Your role as a Sales Executive based in Noida involves identifying new business opportunities, nurturing client relationships, and generating leads. Daily responsibilities include making sales calls, meeting clients, showcasing our services, negotiating contracts, and achieving sales targets. Collaboration with marketing and technical teams is crucial to ensure customer satisfaction and foster business growth. To excel in this role, you must possess excellent communication, presentation, and negotiation skills. Proven experience in sales, business development, and client management is essential. A solid understanding of IT and business outsourcing services, market dynamics, and customer needs is required. You should be comfortable working both independently and as part of a team. Proficiency in CRM software and Microsoft Office applications is a must. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred, and experience in the IT industry is advantageous.,
We're Hiring Onsite Engineers – Network & Video Conferencing Installation Project 🚨 Location: Thane, Mumbai Project Type: Installation Only (End-to-End Implementation Support) We’re looking for skilled network & AV/VC technicians to support a full-scale infrastructure rollout for our client at the PHI Office. 🔧 Project Scope Includes: • Site Assessment & Schedule Planning • WAN Router, Core & POE Switch, and WLC Installation • Access Point Installation & Labeling • Firmware Updates, IP Assignments & Configurations • Cisco Room Kit & Board Pro Setup • Hypercare & Hands-and-Feet Support 🖥️ Equipment Includes: Cisco WAN Routers (C8300 series) Core Switches (C9500 series) WLC (C9800-L) POE Switches (C9300 series) Cisco APs (C9136I-ROW) Cisco VC Units: Room Kit EQX, Board Pro 75/55 G2, Control Hub, etc. Professionals with hands-on experience in Cisco networking & VC systems installation are encouraged to apply. 📩 DM us or drop your profiles at Naramallilokesh@digitechsquad.com
Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Collaborate with the Quality, Product, and Support teams to suggest service or product improvements. 5- Maintain detailed and accurate records of customer interactions and feedback. 6- Follow up with customers post-resolution to ensure satisfaction. 7- Provide daily/weekly reports to management highlighting trends in customer feedback. Soft Skills: Excellent communication and interpersonal skills. Patient, empathetic, and user-focused. Strong multitasking and teamwork abilities. Why Join Us? Friendly and collaborative work culture Opportunity to make a direct impact on customer experience Growth and learning opportunities within a dynamic team
Job Title: Customer Sales Representative Job Type: Full-Time Experience: 0 - 3 Years Shift Timing: 09 PM to 06 AM (US Shift) Location: Quantum building,C-03 , Sector 03 - Noida 201301 Roles & Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Provide excellent customer service by resolving issues efficiently and professionally. Assist customers with product/service inquiries, troubleshooting, and account-related concerns. Maintain a high level of product knowledge to offer accurate information. Document customer interactions and escalate complex issues to the appropriate team. Ensure timely follow-ups and maintain service level agreements (SLAs). Collaborate with internal teams to improve customer satisfaction and resolve complaints. Key Skills: Strong communication skills (verbal & written). Problem-solving and active listening abilities. Ability to work in a fast-paced environment. Familiarity with CRM tools and customer service software is a plus. Patience and empathy in handling customer concerns. Multitasking and time management skills. Interested candidates can visit our office around 8:30 pm onwards #freshers with excellent communication skill are also welcomed #immediatehiring #immediate joiners
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