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Yanolja Cloud Solution
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RM Onboarding & Support Associate

RM Onboarding & Support Associate

Yanolja Cloud Solution

1 - 3 years

3 - 5 Lacs

Surat

Posted:3 weeks ago| Platform:

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Skills Required

Hospitality Interpersonal skills Reservation Excel Query resolution Business Finance Analytical Revenue management Troubleshooting Support Associate

Work Mode

Work from Office

Job Type

Full Time

Job Description

Profile Overview:

We are looking for a motivated and detail-oriented professional to join our Revenue Management team as an

RM Onboarding & Support Associate

. The ideal candidate will have 1-3 years of experience in revenue management and will be responsible for onboarding new hotel partners, delivering ongoing support, and ensuring the successful execution of dynamic pricing strategies through our platform, eZee Mint.

Responsibilities:

Conduct onboarding sessions for hotel partners, providing training on eZee Mint and revenue management best practices
Offer continuous support by resolving queries, troubleshooting issues, and advising on pricing strategies
Collaborate with internal teams to ensure smooth implementation and adoption of revenue management tools
Analyze performance data to measure strategy effectiveness and highlight improvement opportunities
Keep up with industry trends and innovations to enhance support quality and drive revenue growth
Foster strong relationships with hotel partners by providing timely and insightful assistance
Registering hotels on online travel portals (Agoda, Airbnb, Booking.com) using YCS Content API tools to streamline and automate the onboarding process.

Key Competencies for the Role:

1-3 years of experience in Revenue Management or a similar analytical role.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced, target-driven environment.
Detail-oriented, with the ability to manage multiple tasks effectively.
(Preferred) Familiarity with
eZee software suite
- eZee Centrix, eZee Reservation, and eZee Absolute.

Requirements:

Bachelor s degree in Business, Finance, Hospitality, or a related field
1-3 years of experience in revenue management or a related domain
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Comfortable working independently and in a team environment
Proficiency in Microsoft Excel and familiarity with revenue management software

Why Join Us?

If youre passionate about hospitality, data-driven decision-making, and delivering exceptional partner experiences, we invite you to apply and contribute to the success of eZee Mint.

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RM Onboarding & Support Associate