43 Support Associate Jobs

Designation: Team Member Grade: M3/M4 Location: Mumbai Job Role:- The key responsibilities of the role will be as follows: Performing Internal Audits of Support functions including Secretarial , Compliance, Taxation functions as per the Audit Plan Ability to demonstrate business understanding, assess process, risk and controls and drive improvements. Independently discuss and conclude audit findings with stakeholders Document audit findings and maintain quality work papers Delivering on time high quality audit reports Working as a candid Team Player with a one team mind-set & commercial acumen Job Requirements:- Knowledge about key Regulatory requirements and Internal Policies Professionally...

Customer Interaction & Support : Respond to customer inquiries via live chat, providing accurate and timely information regarding services, courses, and general queries. Resolve customer issues related to courses, registrations, payments, and other inquiries while maintaining a positive customer experience. Maintain high service standards and a professional tone in all customer interactions. Sales Support & Lead Management : Assist in qualifying potential leads through chat interactions, offering relevant course information, and converting inquiries into sales opportunities. Update and track all customer interactions and lead information in the CRM (Leadsquared or other tools as required). C...

Kotak Mahindra Bank Limited is looking for Audit Associate-SUPPORT SERVICES-Internal Audit to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before app...

Support Associate Company Description As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients most valued asset-management partner. With over 4,400 employees across 51 locations in 25 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether youre producing...

Kotak Mahindra Bank Limited is looking for Audit Associate-SUPPORT SERVICES-Internal Audit to join our dynamic team and embark on a rewarding career journey Financial Examination: Conducting detailed reviews of financial records, including income statements, balance sheets, cash flow statements, and supporting documentation, to identify discrepancies and errors Risk Assessment: Evaluating the internal controls and risk factors within an organization to determine the scope and focus of the audit Compliance Review: Ensuring that financial statements and accounting practices adhere to applicable accounting standards, regulations, and industry-specific guidelines (eg, Generally Accepted Accounti...

Deliver and support monthly reviews of departmental spend: Leveraging the systems and applications, you will: Analyze and comment on revenue and expense trends Work closely with both commercial and corporate staff to deliver monthly reports Ensure alignment with annual budget Assist in monthly updates to sales and expense forecasts Initiate the production of routine monthly reports for leadership review Incentive Plan calculations and Support Perform initial calculations on sales incentive plan Understand the sales program and be able to reconcile sales incentive target to achievement Systems and Application Management Develop reports using OneStream Solution Leverage Tableau for data resear...

As a Migration Officer you will be responsible for supporting and overseeing the migration process from one application to another. Responsibilities: Help create a plan of all activities and tasks required to populate the new solutions with all current and historical data necessary for the correct operation of the application. Help create and monitor a report progress tracker for all data migration activities and stages. Identify and report if there are issues or risks during the data migration activities. Co-ordinate and manage data migration activities and tasks. Arrange cleansing and enrichment of data. Testing of populated data to assess and assure quality and accuracy of populated data....

Notion Press Platform, a rapidly expanding SaaS product from Notion Press, Indias leading self publishing platform, empowers aspiring authors to publish their work with ease. We are looking for an enthusiastic Product Support Associate to join our team and play a vital role in supporting our users while helping to grow the platform through user insights and upselling opportunities. Role & Responsibilities: -Assist platform users by addressing their queries and concerns via email and phone calls, ensuring a seamless experience for authors -Proactively upsell premium packages and add-on services, increasing awareness of the platforms offerings -Educate users about additional publishing service...

Empower client success through expert technical support, process innovation, and continuous improvement in transmission services. Job Summary As a Transmission Support Specialist within the Transmission Support Team, you will provide comprehensive technical and transactional support via phone and email. You will be responsible for completing daily tasks, leading and participating in departmental projects, and driving continuous improvement to better serve clients and internal partners. This role challenges you to learn new skills, challenge the status quo, and contribute to the team s evolution. Job Responsibilities Own and resolve client and internal partner inquiries received via phone, em...

Job Description Position Summary The Supplier Support Associate will report to the Manager, Supplier Support. The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client s supply chains. Key Requirements & Responsibilities Communicate with suppliers through a multi channel approach including emails, chats and conference calls to gather compliance information, assist with compliance requests, and confirm quality of the documents provided; Work directly with top-tier suppliers to be a valuable resource to help them respond to their compliance requests; Handle emails and chats from su...

Responsibilities include, but are not limited to: 1.Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2.Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3.Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4.Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5.This position re...

Calling fresh leads in time and attending follow-ups without delay on a daily basis. Pitching the product to the patients on Video call (Using our official platforms) to get them enrolled into the treatment plan for online physiotherapy. Convincing them to understand the importance and the need by providing valuable information. Understanding the patient's concerns and their roadblocks and then coming up with business viable solutions. Maintaining discipline and coherence while working within and across the team. Following Sales process and maintaining data in CRM

Vistex Associate Support Analyst will be coordinating the software issues reported by customers and document the resolutions. The Associate Support Analyst is an analytical minded, customer oriented individual to support the Vistex software solutions in a fast-paced work environment. Responsibilities: Monitor support queue; track/coordinate multiple support tickets Troubleshoot issues by replicating, identifying, diagnosing, and resolving first level software support issues Formally document critical resolutions of application bugs Create SAP notes (correction documents) Follow-up with customers, users, developers, and other departments to ensure logged problems are being resolved Apply SAP ...

What the day will look like Providing telephone and face to face technical support to users regarding Desktop issues Following agreed procedures, respond to requests for assistance by providing information to enable users to resolve their problems Maintaining accurate log entries of fault with resolution and contact details Ensuring all hardware/software installations and routine upgrades are implemented according to Service Level Agreements Providing the business with a professional service by ensuring requests are regularly updated and realistic resolution times are provided Working on tasks as assigned by Team Leader Providing an effective interface between users and service providers sup...

As an Associate Support Consultant , you ll be the first line of support for our clients solving issues, answering questions, and ensuring smooth product usage via phone, email, or chat. Your role will involve: Resolving client issues related to product functionality and system setup Logging, tracking, and documenting support cases Collaborating with product teams to escalate bugs or feedback Reproducing client issues and assisting in root cause identification Learning continuously through mentorship and knowledge base use Who You Are Bachelors degree in any stream Technical/Science/Humanities Strong verbal and written communication skills (C1 English proficiency) Curious, tech-friendly, and...

1.Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2.Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3.Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4.Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5.This position requires a flexible work schedule involving rotation...

1.Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2.Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3.Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4.Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5.This position requires a flexible work schedule involving rotation...

1.Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2.Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3.Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4.Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5.This position requires a flexible work schedule involving rotation...

About the Role (WORK FROM OFFICE) YOU MUST BE FLUENT IN ENGLISH We are looking for young, energetic, and empathetic problem-solvers who can delight customers at every interaction. This is not just a customer service role its about having the curiosity, emotional intelligence (EQ), and drive to solve problems while keeping the customer first, always. Key Responsibilities Handle customer queries via calls, emails, or chat with empathy and professionalism. Understand customer issues, analyse, and provide effective solutions. Maintain accurate records of interactions and resolutions. Collaborate with internal teams to ensure smooth customer experiences. Requirements 02 years of experience in cus...

Excellent verbal and written communication Troubleshooting experience Required Experience: 1-3 years. Working Arrangements: 24x7 rotational shift Skills Good analytical and problem-solving skills. Strong team player collaborates well with others in multiple time zones; ability to share knowledge with team members. Excellent organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work. Job Responsibilities: Interact with customers via Live Calls, Email, Chat to help troubleshoot and resolve complex product problems or issues. Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas o...

Join our dynamic team as an Investment Strategy Support Associate Sr, where you will play a pivotal role in shaping the future of the J. P. Morgan Private Bank advisory offering. Leverage your expertise in portfolio analytics and collaborate with top-tier professionals to drive innovation and excellence. As an Investment Strategy Support Associate in Wealth Management Solutions team, you will become an SME of a digital client advisory investment and reporting platform that is used for portfolio construction and analysis. You will support the investment analytics product roadmap, through supporting the future of product innovation as a core leader, driving value for our clients, and guiding s...

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About OTS IT Operations is at the heart of Amazon s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provide...

An Azure Consultant works with customers to deliver cloud-based solutions. Within the role the Azure Consultant will design and deliver infrastructure and applications on the Microsoft Azure cloud platform. They can provide guidance on architecture design, migration, optimization, security, and DevOps practices ensuring that it is aligned with the client s business goals. Key Responsibilities: Perform lead technical role during design, implementation, and handover of customer centric projects. Provide technical insight and recommendations to customers to assist decision making. Accurately capture implemented solutions in an agreed documentation format Support Associate Consultants with accel...

The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla,...