Risk Manager I, Relay Product Excellence

Amazon

7 - 12 years

10 - 15 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

supply chain data analysis operational excellence data management staffing process improvement analytical ms office forecasting sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage a team of investigators
Provide data analysis & conduct investigations (as needed) Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
Identify and eliminate root causes of defects in order to drive efficiency in Amazon s transportation operations Understand the business impact of the trends and make decisions that make sense based on available data
Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum
The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business
Achieve operational excellence and drive process improvements
Develop employees and their skill sets to expand the team capabilities
Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality Possess superior analytical abilities and judgment
Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment
The managers success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience
Person should be willing to work in rotational shifts

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