Risk Analyst, Regulatory and Customer Assurance

Job Description

Our Purpose Title and Summary Risk Analyst, Regulatory and Customer Assurance (India) Overview The Technology Risk Management (TRM) organization is a business enabler and industry leader of technology and security risk management practices, supported by a multi-disciplinary team of top security, technology, and risk professionals. Our mission is to exceed stakeholder expectations by providing enhanced visibility and proactive management of technology risks and ensuring strong security and sound operational environment. The Security Assurance team is responsible for working with, and demonstrating to, our stakeholders (e.g., regulators, customers, Mastercard businesses) how Mastercard complies with our security and technology promises, commitments, and obligations. India is a highly regulated environment requiring a strong risk management program to meet new and existing obligations, including audits of security processes and controls, tokenization practices and data localization compliance. Responsibilities Risk Management Framework/Governance Assist in preparation and maintenance of a consolidated control framework Support preparation of a centralized inventory of security and technology risk management requirements and assurance expectations Risk Management Guidance/Direction Support business owners in analysis of business and functional requirements resulting from regulation and customer contracts; and help identify technology and security risk controls Help assess impact of business, market and regulatory landscape changes on controls and preactices Audit Support Support customer and regulatory examinations; provide documentation and evidence to demonstrate how Mastercard satisfies obligations and commitments Assist in completing customer and regulatory inquiries and requests for information Prepare periodic customer and regulator meetings and reporting Perform compliance monitoring and pre audit readiness reviews Collection, sorting and maintaining audit evidence repository and tracking open items to closure Assist with certification efforts (e.g., SOC, ISO, PCI) Assist in reviewing reports of related parties and review System Audit Reports (SARs) and System Audit Questionnaires (SAQs) to track ecosystem compliance Experience Have knowledge of relevant regulations (e.g., payment and settlement systems, tokenization, Data localization) applicable to India business Have strong understanding of technology and information security risk management practices. Experience in handling regulatory and customer audits, conducting assessments and good understanding of governance, risk and compliance practices Be seen as a trusted advisor who understands business processes and can provide security consultation and advisory Possess excellent communication and people management skills and stakeholder management experience Be culturally aware, sensitive and able to collaborate with cross-regional teams Be a team player with strong business and operations focus Knowledge of Risk and Control Framework standards such as NIST, ISO, PCI-DDS, SOC Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and IT management (e.g., GDPR, FBA, CBA, PFMI, etc.) Knowledge of Mastercard products and technology, security and other risk management programs and practices desired, a plus but not required