Posted:3 hours ago|
Platform:
Work from Office
Full Time
Own the end-to-end customer retention charter across Paytm Moneys investing products. Drive user reactivation, engagement, and lifecycle marketing to maximize LTV and reduce churn.
• Design and execute retention journeys across email, push, WhatsApp, and in-app channels.
• Analyze churn, build cohorts, and develop campaigns to increase repeat engagement.
• Partner with product and data teams to implement trigger-based reactivation programs.
• Own retention metrics such as repeat transaction rate, churn %, and user stickiness.
• Test and optimize communication strategies using A/B frameworks.
• Drive customer insights to build long-term engagement strategies. • Collaborate with category teams (MF, Equity, MTF) to deliver contextual retention actions.
• 3-8 years of experience in Retention, CRM, or Growth Marketing roles. • Hands-on with retention tools (CleverTap, MoEngage, WebEngage, etc.).
• Strong analytical orientation and execution bias.
• Prior experience in fintech, broking, or e-commerce preferred.
Paytm
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
bengaluru, mumbai (all areas)
18.0 - 25.0 Lacs P.A.
mumbai, pune
45.0 - 55.0 Lacs P.A.
2.5 - 6.5 Lacs P.A.
bengaluru, mumbai (all areas)
18.0 - 25.0 Lacs P.A.
Experience: Not specified
1.8 - 2.16 Lacs P.A.
bengaluru
6.0 - 10.0 Lacs P.A.
thane, dombivli, kalyan
Experience: Not specified
1.75 - 3.0 Lacs P.A.
Experience: Not specified
2.0 - 4.0 Lacs P.A.
7.0 - 9.0 Lacs P.A.
2.5 - 3.0 Lacs P.A.
