Retail Zone Specialist

Role Overview: As a Retail Zone Specialist, you will be responsible for managing the retail zone, engaging with customers, and providing exceptional customer service. Your daily tasks will include overseeing product displays, handling inventory, promoting products, and ensuring an excellent shopping experience for customers. Additionally, you will be required to understand and convey the stories behind each product to enhance the buying experience. Key Responsibilities: - Manage the retail zone effectively - Engage with customers and provide exceptional customer service - Oversee product displays and ensure they are appealing - Handle inventory and ensure proper stock levels - Promote products effectively to boost sales - Understand and convey the stories behind each product to customers Qualifications Required: - Experience in customer service and retail management - Strong communication and interpersonal skills - Ability to manage inventory and oversee product displays - Knowledge of heritage crafts and artisan products is a plus - Excellent organizational and time management skills - Ability to work independently on-site - Experience with point of sale (POS) systems and basic computer skills,