Retail Zone Specialist

Role Overview: As a Retail Zone Specialist based in Gurugram, your primary role will involve overseeing day-to-day operations within your designated zone. You will be responsible for managing inventory, ensuring product availability, training and supporting sales staff, addressing customer inquiries, and performing market analysis to optimize sales strategies. Additionally, you will be expected to monitor and implement promotional activities, maintain high standards of customer service, and ensure compliance with company policies and procedures. Key Responsibilities: - Manage day-to-day operations within the designated retail zone - Oversee inventory management and ensure product availability - Train and support sales staff in their roles - Address customer inquiries and provide excellent customer service - Analyze market trends to optimize sales strategies - Monitor and implement promotional activities - Ensure compliance with company policies and procedures - Use retail management software and tools proficiently - Work effectively in a dynamic and fast-paced environment Qualifications Required: - Strong communication and interpersonal skills - Experience in inventory management and sales operations - Proven ability to analyze market trends and optimize sales strategies - Excellent customer service skills - Ability to train and support sales staff - Proficiency in using retail management software and tools - Flexibility to work in a dynamic and fast-paced environment - Bachelor's degree in Business, Marketing, or a related field - Previous experience in a retail or sales environment is a plus,