Retail Store Manager

Location: New Delhi

Organization: American Community Support Association (ACSA)

Position Type: Full-Time

ACSA Club is looking for an experienced and dynamic Retail Tech & Inventory / Store Manager to oversee and optimize our retail operations. The ideal candidate will be responsible for managing the club store, ensuring stock levels are maintained efficiently, and enhancing the shopping experience for our members through smart retail practices and data-driven decision-making.

Key Responsibilities:

· Inventory Management: Manage and track imported inventory from the U.S. and overseas suppliers. Ensure stock levels meet demand while minimizing overstock and wastage.

· Vendor Coordination: Liaise with international and domestic vendors for timely and compliant procurement.

· Member-Centric Planning: Engage with ACSA members to understand their preferences and tailor the product offerings accordingly.

· Retail Software Operation: Manage store software for ordering, receiving, billing, and inventory control. Ensure data accuracy and system upkeep.

· Shelf Planning & Merchandising: Analyze sales trends and feedback to plan effective product placement and shelf assortment.

· Wastage Control: Monitor expiry dates and stock turnover; implement FIFO practices to minimize waste.

· Reporting: Generate weekly/monthly inventory and sales reports to support strategic decision-making.

· Feedback Collection: Regularly interact with members to collect suggestions and evaluate product satisfaction.

· Store Presentation: Ensure cleanliness, organization, and visual appeal of the store.

· Pricing & Promotions: Collaborate on price strategy and promotional campaigns to boost sales and member satisfaction.

Requirements:

· Bachelor's degree in Business Administration, Retail Management, Supply Chain, or related field.

· 3+ years of relevant retail/store management or inventory control experience.

· Proficiency with retail and inventory software systems (e.g., POS, ERP).

· Strong analytical and organizational skills.

· Excellent communication skills and a member-first approach.

· Ability to work independently and collaboratively across departments.

· Experience in club/store environments serving diplomatic or expat communities is a plus.

Job Type: Full-time

Pay: ₹16,741.70 - ₹50,436.84 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person