Retail Sales Trainer – Skill Development Program

About CSRBOX

BharatCares (SMEC Trust), the social impact arm of the CSRBOX Group, stands tall amongst the Top 50 Social Impact Organizations in India. Specifically established and curated for program delivery, BharatCares' commitment revolves around the principles of innovation, technology, and scalability, aiming to address societal challenges comprehensively.

Functioning as a social solution bridge, BharatCares facilitates collaboration among communities, innovators, funders, and government to implement the best impact solution for the last mile. Our flagship initiatives focus on improving education, employability, rural and healthcare infrastructure, entrepreneurship, environmental sustainability, and road safety.

For more information, visit: www.bharatcares.org

Curious about what Life @ CSRBOX / BharatCares looks like? Explore: https://csrbox.org/Life-at-CSRBOX/

About the Position

We are seeking a dynamic and passionate Retail Sales Trainer to lead training sessions under our skill development programs in the Retail Sales domain. The role involves developing and delivering engaging training modules, mentoring students, and preparing them for successful careers in the retail sector. The trainer will play a key role in bridging the skill gap and ensuring high-quality learning outcomes.

Duration : 4 Months

Responsibilities

• Deliver interactive training sessions on Retail Sales, Customer Handling, Store Operations, and Soft Skills.
• Design and implement lesson plans, role plays, and practical demonstrations tailored to the needs of the trainees.
• Conduct mock interviews, group discussions, and assessment tests to enhance employability.
• Support candidates in developing sales techniques, communication, and problem-solving skills.
• Track student attendance, performance, and progress throughout the training program.
• Collaborate with the project team to align training with employer requirements and placement opportunities.
• Maintain training records, prepare reports, and share feedback with project managers.
• Facilitate exposure visits or industry interactions to give trainees practical insights into retail operations.

Mandatory Qualification and Experience:

• Graduate in Business Administration, Commerce, Retail Management, or relevant stream.
• 2–4 years of training experience in retail sales, customer service, or related fields.
• Prior experience in Skill Development/NSDC/CSR skilling programs preferred.
• Strong communication, facilitation, and presentation skills.
• Ability to motivate and mentor youth from diverse backgrounds.
• Proficiency in MS Office/Google Sheets for training and reporting purposes.
• Knowledge of the local language is essential.

Desirable

Please send your CV along with a cover letter to hiring@bharatcares.org with the subject line:

‘Retail Sales Trainer – (Preferred Location) – 2025’

Please mention the following details in the email body:

Note: Only short-listed candidates will be contacted. This role is for candidates with relevant experience as per the details mentioned above.