Retail Sales Representative

As a Retail Sales Representative at our business in Pune, you will play a crucial role in providing excellent customer service and meeting sales quotas. Your strong communication skills will be essential in making customers feel welcome in our store. You will be responsible for identifying client needs, presenting and answering questions about our products and services, and recommending solutions. Your positive attitude and prompt resolution of customer issues will contribute to ensuring customer satisfaction and the store's profitability. Key Responsibilities: - Greet and direct customers - Provide accurate information about product features, pricing, and after-sales services - Answer customers' questions regarding specific products/services - Conduct price and feature comparisons to facilitate purchasing - Cross-sell products to enhance customer experience - Ensure racks are fully stocked with merchandise - Manage returns of products - Coordinate with the Retail Sales Representatives team to deliver excellent customer service, especially during peak times - Inform customers about discounts and special offers - Provide customer feedback to the Store Manager - Stay updated with new products and services in the store Qualifications Required: - Proven work experience as a Retail Sales Representative, Sales Associate, or similar role - Understanding of the retail sales process - Familiarity with consumer behavior principles - Knowledge of inventory stocking procedures - Basic math skills - Track record of achieving sales quotas - Excellent communication skills to build trusting relationships - Ability to perform effectively in fast-paced environments - Flexibility to work various shifts - High school degree required, BSc in Marketing or related field is a plus As a Retail Sales Representative at our business in Pune, you will play a crucial role in providing excellent customer service and meeting sales quotas. Your strong communication skills will be essential in making customers feel welcome in our store. You will be responsible for identifying client needs, presenting and answering questions about our products and services, and recommending solutions. Your positive attitude and prompt resolution of customer issues will contribute to ensuring customer satisfaction and the store's profitability. Key Responsibilities: - Greet and direct customers - Provide accurate information about product features, pricing, and after-sales services - Answer customers' questions regarding specific products/services - Conduct price and feature comparisons to facilitate purchasing - Cross-sell products to enhance customer experience - Ensure racks are fully stocked with merchandise - Manage returns of products - Coordinate with the Retail Sales Representatives team to deliver excellent customer service, especially during peak times - Inform customers about discounts and special offers - Provide customer feedback to the Store Manager - Stay updated with new products and services in the store Qualifications Required: - Proven work experience as a Retail Sales Representative, Sales Associate, or similar role - Understanding of the retail sales process - Familiarity with consumer behavior principles - Knowledge of inventory stocking procedures - Basic math skills - Track record of achieving sales quotas - Excellent communication skills to build trusting relationships - Ability to perform effectively in fast-paced environments - Flexibility to work various shifts - High school degree required, BSc in Marketing or related field is a plus