Retail Sales Officer

aspect bullion Refinery iS HIRING Sales Executive

COMPANY PROFILE

• Aspect Bullion & Refinery Pvt. Ltd., based in Mumbai under Aspect Global Ventures, is a trusted name in Indias precious metals sector. Accredited by

  LBMA

  and

  IBJA

  , we deliver

  999 purity gold

  and

  995 purity silver

  with quality and transparency
• We combine tradition with innovation through

  customized coins and bars

  , Indias first

  Bullion Signature Store

  , and

  gold & silver vending machines

  at malls, airports, and temples.

Job responsibilities

FPA Role:

• Assist walk-in customers in the showroom and provide an excellent customer experience
• Present and sell bullion & coins products confidently, with accurate product knowledge
• Maintain records of daily sales and customer interactions.
• Follow up with potential clients and maintain relationships with existing customers.
• Achieve monthly sales targets set by the management.
• Ensure the visual merchandising and cleanliness of the store meet brand standards.
• Handle customer queries, complaints, and concerns professionally and promptly.
• Coordinate with team members and report to the Store Manager.

System and Control Role:

• Maintain and update client database (CRM/Excel/ERP) with accurate customer details.
• Ensure proper documentation for each transaction (KYC, invoices, receipts).
• Follow SOPs for handling client queries, complaints, and after-sales support.
• Avoid misrepresentation of product specifications, pricing, or returns

Candidate profile

• Qualification HSC or graduate in any filed, Diploma/ Specialization course in jewellery or retail,

Insurance preferred.

• Proven ability to lead and motivate a team, and to effectively communicate with senior management.
• Good understanding of system and technology.
• Deep understanding of sales, customer service, and budgeting processes.
• Ability to think strategically and develop long-term sales achievement plans.

Others

• Salary

  : 45,000

• Industry

  : From Retail, Insurance, Reality Industry with sales experience

• Reporting to

  : CEO- Aspect Bullion & Refinery Pvt Ltd

• Base Location

  : Borivali Sky City Mall / Ghatkopar – R city mall .

INTERESTED APPLICANTS CAN APPLY-

Pooja Zala- HR Manager

Contact- 7977992180

poojazala@aspect.global