Retail In-Store Sales Executive (B.com Freshers only)

Are you someone who looking for an accelerated growth track from a Sales Executive to Assistant Store Manager in 2 years

This is more than just a sales role; it’s a steppingstone to a rewarding long-term career in retail. For high performers who deliver results, we offer a well-defined growth path:

Ring Expert → Senior Ring Expert → Assistant Store Manager.

If you’re confident in your abilities, results-driven, and excited about career progression, we’d love to connect with you.

CTC - up to 5 LPA

Founder’s Note

If you’re someone who’s passionate about creating meaningful customer experiences and wants to master the fine art of personalized jewelry consultation, the Ring Expert role is designed for you. You’ll engage directly with customers, understand their stories, and help transform their emotions into timeless pieces of craftsmanship. In your journey with us, you’ll gain hands-on exposure to every part of the customer experience — from product discovery and design coordination to final purchase and post-delivery feedback. As you grow, you’ll evolve into a trusted advisor, shaping not just customer journeys but also contributing to product innovation and brand storytelling as Diamond Headquarters continues to redefine the modern jewelry experience. 

Role Overview

The Ring Expert is the main person to face the client and responsible for consultation for made to order engagement rings for clients. The Ring Expert drives the appointment in-store or online and handles client requirements using expert knowledge in styling, design, and people-reading skills—applying these to convert business. They are the consultants for high end jewellery purchase to customers.

Location & Timings

Borivali (West) & Andheri (West), Mumbai (Current) – Open to switch in other Mumbai locations

11:00 am to 9:00 pm | Weekly off on one and half of the week days.

Key Responsibilities:

· Driving the appointments per the provided SOP ensuring that the guidelines are followed

· Providing customers with necessary information about policies, products & services

· Able to gauge client’s mind-set & driving the appointment flow

· Conducting virtual appointments driving to either closure or studio visit

· Processing online orders

· Keeping track of product offerings and availability

· Quotation communications

· Building positive customer relations

· Inventory management

· Administering studio cleanliness

· Advance acceptance & receipt generation

· Handing over cash to head-office on daily basis

· Handling product deliveries

Other Responsibilities:

· Participating in events to represent the business model & introduce customers to our model

· Provide concept tours as necessary to stakeholders & customers

· Participate in conducting jewellery exhibitions

· Host jewellery styling consultations for diamond jewellery clients periodically

· Be a part of a networking forum or represent the company in digital platforms to contribute in revenue generation

· Provide inputs on product strategy