Retail Executive

Wonderla Holidays

2 - 7 years

2 - 4 Lacs

chennai

Posted:11 hours ago| Platform:

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Skills Required

retail sales retail outlets showroom sales retail showroom management retail marketing retail management retail branding

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Support the Retail Manager in day-to-day store operations and sales execution.
Engage with guests to promote products and achieve sales targets.
Ensure stores are clean, well-organized, and visually appealing as per Wonderla brand standards.
Handle billing, POS transactions, and cash accurately.
Track stock levels, assist in replenishment, and report shortages promptly.
Support in organizing product displays, seasonal promotions, and special events.
Maintain records of sales, returns, and exchanges as per company policy.
Coordinate with warehouse and procurement teams for stock movements.
Provide excellent guest service through courtesy, product knowledge, and responsiveness.
Handle guest feedback and escalate issues to supervisors for resolution.
Comply with safety, hygiene, and operational SOPs at all times.
Assist in new product roll-outs, pricing updates, and stock audits.
Contribute ideas to improve sales per head (SPH) and enhance guest experience.

Preferred candidate profile

Prior experience in retail or customer-facing environments.
Good communication and interpersonal skills.
Basic computer literacy (MS Office/POS systems).
Flexible to work in shifts, weekends, and holidays.
Energetic, positive attitude with a guest-first mindset.

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