Restaurant Team Leader

Key responsibilities

• Staff management: Supervise, train, and motivate a team of servers, cooks, and hosts to ensure high-quality service and adherence to brand standards.
• Operational oversight: Monitor daily operations, including setup and breakdown, to ensure everything runs smoothly and efficiently.
• Customer service: Handle guest feedback and complaints professionally, resolve issues, and ensure high levels of customer satisfaction.
• Compliance: Ensure all staff follow established guidelines for food safety, hygiene, and sanitation.
• Scheduling: Assist with creating work schedules and managing staff hours and labor costs.
• Inventory and supplies: Monitor food and supply levels, place orders, and minimize waste.
• Support: Assist with front-of-house duties like taking orders or seating customers during busy periods.
• Reporting: Prepare daily reports on service performance and operational issues for management.

Required skills and qualifications

• Previous experience in the restaurant or hospitality industry is often required, with a strong focus on customer service.
• Excellent communication, leadership, and time management skills.
• Ability to work effectively in a fast-paced environment and remain calm under pressure.
• Strong problem-solving skills and the ability to think on your feet.
• Knowledge of food safety and hygiene standards.
• Flexibility to work a rotating schedule, including nights and weekends, is often needed.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person