Restaurant Team Leader

0 years

2 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key responsibilities

  • Staff management: Supervise, train, and motivate a team of servers, cooks, and hosts to ensure high-quality service and adherence to brand standards.
  • Operational oversight: Monitor daily operations, including setup and breakdown, to ensure everything runs smoothly and efficiently.
  • Customer service: Handle guest feedback and complaints professionally, resolve issues, and ensure high levels of customer satisfaction.
  • Compliance: Ensure all staff follow established guidelines for food safety, hygiene, and sanitation.
  • Scheduling: Assist with creating work schedules and managing staff hours and labor costs.
  • Inventory and supplies: Monitor food and supply levels, place orders, and minimize waste.
  • Support: Assist with front-of-house duties like taking orders or seating customers during busy periods.
  • Reporting: Prepare daily reports on service performance and operational issues for management.

Required skills and qualifications

  • Previous experience in the restaurant or hospitality industry is often required, with a strong focus on customer service.
  • Excellent communication, leadership, and time management skills.
  • Ability to work effectively in a fast-paced environment and remain calm under pressure.
  • Strong problem-solving skills and the ability to think on your feet.
  • Knowledge of food safety and hygiene standards.
  • Flexibility to work a rotating schedule, including nights and weekends, is often needed.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

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