Restaurant Manager ( SMS Hotels )

A Restaurant Manager oversees a restaurant's daily operations, including staff management, customer satisfaction, inventory control, budgeting, and ensuring compliance with safety regulations. Key duties involve creating staff schedules, managing front- and back-of-house operations, handling finances, training new hires, and implementing strategies to improve sales and customer experiences. The goal is to maintain operational efficiency, a positive work environment, and high-quality service and food standards. Key Responsibilities

• Staff Management: Recruit, train, and supervise employees, manage work schedules, track hours, and provide performance feedback.
• Operations Oversight: Manage both front-of-house (guest service) and back-of-house (kitchen) operations to ensure smooth workflow and high service standards.
• Customer Service: Ensure guest satisfaction by handling complaints, gathering feedback, and creating a positive dining experience.
• Financial Management: Control operational costs, manage budgets, monitor inventory, and track financial performance to improve profitability.
• Inventory & Supplies: Monitor stock levels, place orders for food, drinks, and supplies, and work with vendors and suppliers to ensure quality and value.
• Compliance: Maintain strict adherence to food safety, hygiene, and sanitation regulations, as well as other labor laws.
• Business Development: Implement marketing strategies, identify opportunities to increase revenue, and suggest improvements to service and operations.

Required Skills and Qualifications

• Leadership: Strong leadership to guide staff and maintain a positive work culture.
• Communication: Excellent communication skills for interacting with staff and customers.
• Organizational Skills: To manage schedules, inventory, and daily operations efficiently.
• Problem-Solving: Ability to resolve issues with customers or within the restaurant quickly and professionally.
• Attention to Detail: Crucial for maintaining high standards in food quality and operations.
• Experience: Extensive experience in the food and beverage service industry is often preferred.
• Certifications: A food handler's certification card is often a requirement.

Job Types: Full-time, Permanent

Pay: ₹24,000.00 - ₹27,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Provident Fund

Work Location: In person