Ensure customer satisfaction through personalized communication and proactive problem solving. Train a team of service team & hosts to provide a better customer service. Conduct discussions with dining supervisor/GRE to reduce customer complaints by reviewing feedback notes. Briefing service teams regarding customer feedbacks and for better improvements. Resolving customer complaints in dining space to avoid negative reviews. Maintain a clean and organized restaurant environment, including enforcing health and safety standards. Forecast inventory needs and place orders to ensure an adequate supply of food and beverages. Develop and execute marketing strategies to increase restaurant traffic and revenue. Regular meeting with dining supervisor/GRE & CDP for sale progress as well as cost control. Discuss with the CDP to ensure that enough raw materials are consumed for preparing foods. Monitoring petty cash expenses. Setting staff duty rosters daily. Make sure staff weekly offs and leave are managed without affecting outlet operations. Make sure periodic maintenance are done for the kitchen equipment and fixed assets. Ensure the upkeep and hygiene of the restaurant and premises. Periodic check of staff accommodation and make sure rooms and premises are maintained well. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Fixed shift Morning shift Work Location: In person

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