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4.0 - 5.0 years
6 - 7 Lacs
Hyderabad
Work from Office
€¢ The Housekeeper performs a range of cleaning duties and may be required to work independently or as part of a team. €¢ Perform cleaning tasks such as sweeping, dusting, mopping, vacuuming, and washing floors, windows, and walls. €¢ Clean and sanitize bathrooms, kitchens, and other areas. €¢ Wash, fold, and iron laundry and linens. €¢ Good communication and interpersonal skills.
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Krishnagiri
Work from Office
Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all MIS end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site Maintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clients needs Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Mumbai
Work from Office
Responsibilities: 1. Manage incoming and outgoing correspondence, including emails, letters, and packages. 2. Coordinate appointments, meetings, and conference calls. 3. Handle incoming phone calls and direct them to the appropriate staff members. 4. Manage office supplies, equipment, and facilities to ensure they are in good working order. 5. Maintain accurate and up-to-date filing systems. 6. Prepare reports, spreadsheets, and other documents as needed. 7. Organize and maintain records of office expenses. 8. Provide administrative support to other staff members as needed. 9. Ensure the office is kept clean and organized. 10. Implement and maintain office policies and procedures. Requirements: 1. Prior experience as an office executive, administrative assistant, or a similar role. 2. Excellent organizational and time management skills. 3. Strong verbal and written communication skills. 4. Ability to work independently. 5. Proficiency in Microsoft Office and other office productivity software. 6. Attention to detail and accuracy. 7. Ability to prioritize tasks and manage multiple assignments simultaneously.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Pune
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 3 weeks ago
1.0 years
2 - 3 Lacs
Pune
Work from Office
Create training manuals, SOPs & other resources aligned with franchise policies & operational standards, Deliver Training Sessions, Evaluate Training Effectiveness, Maintain Training Records, Compile and submit regular training reports.
Posted 3 weeks ago
6.0 - 11.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Role & responsibilities Restaurant General Managers play a key supervisory role in the food service industry, providing leadership and decision-making for the restaurant.. Recruiting, hiring and training all restaurant staff, including servers and hosts Scheduling employees to ensure shifts have proper coverage Streamlining the restaurant processes to improve the guest experience Monitoring restaurant finances, including sales and expenses Enforcing food handling regulations and other guidelines to increase guest safety Promoting the restaurant and finding ways to bring in more customers Handling customer complaints Completing necessary paperwork, such as sales , inventory and staff attendance reports Preferred candidate profile Need from hotel industry. Perks and benefits Best in the market
Posted 3 weeks ago
5.0 - 10.0 years
4 - 6 Lacs
Chennai
Work from Office
Operations Management Oversee daily dining operations, ensuring the restaurant runs smoothly and efficiently. Maintain high standards of food quality, presentation, and consistency, focusing on Continental cuisine.
Posted 3 weeks ago
3.0 - 8.0 years
2 - 3 Lacs
Patna
Work from Office
Manage daily HR operations, including attendance management, leave tracking, and payroll processing. Develop and implement effective recruitment strategies to attract top talent in the Hotel industry.
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
Assist with soliciting and managing reservations sales-related opportunities. Manage and provide training and work assignments to Reservations Sales staff. Actively up-sell each business opportunity to maximize revenue. Achieve personal and team related revenue goals. Drive customer loyalty by delivering service excellence throughout each customer experience. Provide service to customers to grow share of the account on behalf of the company. **Candidate Profile:** **Education And Experience** - High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in sales and marketing, guest services, front desk, or related professional area. **Core Work Activities:** **Understanding Markets & Maximizing Revenue** - Identify new reservations sales business to achieve personal and property revenue goals. - Understand the overall market - competitors" strengths and weaknesses, economic trends, supply and demand, etc. - Close the best opportunities for the property based on market conditions and property needs. - Monitor same-day selling procedures to maximize room revenue and control property occupancy. - Gain understanding of the property's primary target customer and service expectations to offer better business solutions during the program/event. **Conducting Daily Reservations Sales Activities** - Respond to incoming reservations sales opportunities for the property. - Use negotiating skills and creative selling abilities to close on business and negotiate contracts. - Execute and support the operational aspects of business booked. - Assist with monitoring accuracy of reservation sales orders within tracking systems. - Manage waitlist and prioritize order of waitlist contacts to be made. - Prepare work and maintenance orders. **Providing Exceptional Customer Service** - Support the company's service and relationship strategy to drive customer loyalty and satisfaction. - Execute and support the company's customer service standards and property's brand standards. - Provide excellent customer service consistent with the daily service basics of the brand. - Execute exemplary customer service to drive customer satisfaction and loyalty. - Serve the customer by understanding their needs and recommending appropriate features and services. - Handle guest complaints and disputes following instant pacification procedures. **Additional Responsibilities:** - Utilize intranet for resources and information. - Create contracts as required. Marriott International is an equal opportunity employer, hiring a diverse workforce and sustaining an inclusive, people-first culture. Non-discrimination is a core value. Courtyard is passionate about better serving travelers" needs, providing exceptional guest experiences, and fostering a team-oriented environment. Join Courtyard to be part of an ambitious and fun global team dedicated to continuous improvement.,
Posted 3 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Surat
Work from Office
Responsible for supervising the restaurant floor during service hours, ensuring guests receive exceptional dining experiences, and leading the service team with efficiency and professionalism. This role bridges guest service and team coordination. Required Candidate profile Knowledge of food, beverages and service etiquette Presentable with excellent guest-handling abilities Team motivator with attention to detail Perks and benefits Accommodation Food Incentive Medical Insurance
Posted 3 weeks ago
2.0 - 6.0 years
0 - 0 Lacs
karnataka
On-site
As a Restaurant Manager at Acai Berry's new location in RMZ Infinity, Bengaluru, you will play a crucial role in delivering health and delight in every cup. Your responsibilities will include overseeing daily operations, ensuring customer satisfaction, managing and inspiring staff, and optimizing food and beverage quality. Your excellent communication skills will be essential in handling interactions with customers and vendors to drive the success of our first outlet in this vibrant city. Located at RMZ Infinity, Old Madras Road, Benniganahalli, Bengaluru, this full-time role offers a salary range of 20,000 - 30,000 per month. As part of the benefits package, meals will be provided, and accommodation details will be discussed as per your preferences. To excel in this role, you should possess strong customer satisfaction and customer service skills, along with relevant experience in restaurant management. Your proven track record in hiring and communication, coupled with in-depth knowledge of food & beverage management, will be critical. Additionally, your strong leadership, organizational abilities, and excellent problem-solving skills will help you thrive in the fast-paced environment of Acai Berry. While a degree or certification in Hospitality Management or a related field is preferred, your passion for creating a positive customer experience and leading a dynamic team is what we value the most. Join us at Acai Berry as we blend health and taste into every moment, and together, let's craft a happier, healthier life for our customers. We look forward to hearing from you and having you be a part of our mission.,
Posted 3 weeks ago
2.0 - 7.0 years
5 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
JOB SUMMARY The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 3 weeks ago
3.0 - 11.0 years
8 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 3 weeks ago
4.0 - 9.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. .
Posted 3 weeks ago
8.0 - 10.0 years
11 - 12 Lacs
Bengaluru
Work from Office
The position assists in the execution of all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Assists in the development and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Event Management Operations and Budgets Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoots potential challenges/conflicts. Ensures the property is apprised of all groups that will impact property operations. Works with culinary team to ensure compliance with food handling and sanitation standards. Assists with the oversight of Event Operations including Banquets, Event Services and Event Technology. Assists with the oversight of event planning team (BEO/Resume writers). Ensures meeting space and corresponding heart of the house areas are cleaned and maintained. Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Managing Profitability Introduces ideas to leadership team to enable property to remain competitive. Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service. Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Ensuring Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. .
Posted 3 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 3 weeks ago
3.0 - 4.0 years
1 - 2 Lacs
Gurugram, Delhi / NCR
Work from Office
Job Title: Chinese Commi 1 Department: Kitchen Chinese Section Reporting To: CDP Chinese / Sous Chef Location: [Enter Location] Employment Type: Full-Time Job Summary: Assist in preparing and cooking Chinese cuisine items under supervision, maintaining quality and hygiene standards. Key Responsibilities: Prepare ingredients and assist in cooking Chinese starters, main courses, noodles, and rice dishesFollow recipes and portion control guidelinesMaintain cleanliness and hygiene at the workstationAssist in kitchen setup and mise en placeProper storage and labeling of ingredientsWork efficiently during busy hours under guidance Requirements: 12 years experience in a Chinese kitchen or similarBasic knowledge of Chinese cooking techniquesAbility to work in shifts and under pressureGood hygiene and teamwork skills
Posted 3 weeks ago
3.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities Manage daily operations of the restaurant, ensuring smooth service delivery to customers. Oversee inventory management, food costing, and wastage control to maintain profitability. Supervise staff performance, provide guidance and training as needed to improve efficiency and customer satisfaction. Maintain a clean and organized kitchen environment that meets health and safety regulations. Contact Hr Department 9147378573
Posted 3 weeks ago
10.0 - 20.0 years
9 - 17 Lacs
Haldwani, Lucknow, Jaipur
Work from Office
Job Responsibilities include Strategic Growth & Revenue, Guest Experience, Team Leadership, Pan-India Operations, Compliance Required Candidate profile Experience: 10+ years in hospitality operations/sales. Education: BHM or MBA in Hospitality (mandatory). Skills: Strategic leadership, multi-property oversight, P&L management.
Posted 3 weeks ago
4.0 - 9.0 years
12 - 14 Lacs
Kolkata, Saudi Arabia
Work from Office
LEADING FAST FOOD CHAIN IN KSA.Bachelor's required.Responsible for managing and leading all aspects of restaurant operations up to 05 restaurants, driving sales, profitability, and standards results to meet and exceed performance targets.
Posted 3 weeks ago
5.0 years
2 - 0 Lacs
Chennai, Tamil Nadu
On-site
As a Restaurant Captain , you are responsible for ensuring smooth service in your designated section of the restaurant. You act as a team leader for the waitstaff, coordinate table service, take guest orders, recommend menu items, and ensure every guest enjoys a high-quality dining experience. Your role is hands-on, guest-focused, and requires a balance of leadership, attention to detail, and excellent communication. Supervise waiters/waitresses and ensure timely, polite, and professional service. Coordinate with the kitchen and bar to ensure accurate and prompt order delivery. Check tables before service to ensure cleanliness, proper setup, and completeness. Handle guest complaints or special requests promptly and professionally. Assist in training new service staff and monitoring performance. Maintain billing accuracy and oversee the closing of guest checks. Ensure the overall ambiance, cleanliness, and readiness of the dining area. Skills & Qualifications: 5 years of experience in food & beverage service, preferably in a leadership role. Strong knowledge of food, beverages, and fine dining etiquette. Excellent communication and guest service skills. Ability to lead and motivate a team. Pleasant personality, well-groomed appearance, and a professional attitude. Basic billing or POS system knowledge. Flexible with working hours, including weekends and holidays. Job Types: Full-time, Permanent Pay: ₹22,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Experience: Restaurant management: 4 years (Required) Work Location: In person Expected Start Date: 21/07/2025
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Required Internship/Fresher/Site/Cafeteria operation who are looking to start a career in the Food & beverage industry in B2B/MNC Cafeteria Operation management. • Fix Salary • On job training then permanent • Company payroll • On spot joining Required Candidate profile Qualification: BHM/Hospitality/Travel & tourism/relevant. Experience: 0- 2 yrs urgent joining
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
thane, maharashtra
On-site
Job Description: You are responsible for managing the daily operations of a restaurant as a Restaurant Manager at Twisting Scoops Pvt Ltd in Thane. Your role involves overseeing the staff, ensuring customer satisfaction, and handling administrative tasks to ensure smooth operations. To excel in this position, you should have proven experience in restaurant management, demonstrating excellent leadership and communication skills. A deep understanding of restaurant operations and customer service is essential, along with the ability to manage a diverse team and resolve conflicts effectively. Knowledge of health and safety regulations is crucial for maintaining a safe environment for both staff and customers. Strong organizational and multitasking abilities will also be beneficial in this role.,
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Gurugram, Delhi / NCR
Work from Office
Seeking a dynamic senior guest relation executive to manage sales, ensure top notch guest experience, upsell products, handle operations and maintain cleanliness and inventory. stemford.recruiter@7gmail.com 9958471380
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
The organization Harleys Fine Baking is a European style patisserie created with the aim to disrupt the cake and coffee market. It was established by an IIM professor with a vision to spread the authentic taste of Manhattan streets worldwide. Rooted in a passion for baking, Harleys Fine Baking aims to provide a welcoming environment that serves delectable food. The organization offers a diverse range of products including Breads, morning merchandise, cakes, baked goods, and savory items. Currently, the team comprises around 200 individuals and operates more than 15 outlets across Hyderabad. There are plans to expand by opening 100 new outlets in Mumbai, Goa, Vijayawada, Bangalore, and Chennai, with a goal to scale up to 1000 employees within the next year. As a Shift Manager/Supervisor at Harleys Fine Baking, you will be responsible for overseeing the daily operations of the store during your assigned shift. Your key duties will include managing staff, ensuring exceptional customer service, maintaining product quality, and handling administrative tasks. Your role as a Shift Manager is crucial in ensuring the smooth, efficient, and profitable running of the store during your shift. **Responsibilities** - Delegate tasks to restaurant/caf staff and supervise their performance - Maintain a fully stocked inventory and order food supplies as required - Manage dining reservations and ensure customer satisfaction - Coordinate with suppliers for food product orders - Help staff resolve on-the-job challenges and handle complaints - Track daily costs and revenues, balance the cash register at the end of the shift - Arrange shift coverage when necessary and ensure smooth opening/closing of the establishment - Inform the next Shift Manager about pending tasks and report maintenance/training needs **Skills Required** - Proven experience as a Shift Manager or in a relevant supervisory role in a restaurant/caf setting - Availability to work different shifts, including weekends - Basic knowledge of bookkeeping procedures and a customer service-oriented approach - Excellent organizational and team management skills - BSc in Restaurant Management, Business Administration, or similar field preferred - Certification from a culinary school is a plus **Job Type:** Full-time **Application Question:** - Current Salary (per month) **Experience:** - Sales & Outlet Operations: 5 years (Required) - Shift Manager/Supervisor: 2 years (Required) **Location:** - Hyderabad, Telangana (Required) **Work Location:** In-person The maximum salary for this position is up to INR 25,000/- per month, depending on experience and expertise, along with other facilities. If you have a background in the Food & Beverage, Hotel & Restaurants, Baking & Fine Dining, or Caf Chains industry, with a minimum of 2+ years of experience in delegating tasks, addressing customer queries, and ensuring safety compliance, we encourage you to apply for the Shift Manager/Supervisor role at Harleys Fine Baking.,
Posted 3 weeks ago
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