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4.0 - 9.0 years

3 - 4 Lacs

Kochi, Palakkad, Thrissur

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Were Hiring – Guest Delight Manager (Restaurant Manager) Position: Guest Delight Manager Location: Thrissur & Ernakulam, Kerala Language Requirements: Malayalam, English, and Hindi Salary Range: 3.46 to 4.68 LPA (23,000 – 33,000 in-hand per month) Key Responsibilities Manage daily store operations efficiently. Lead and motivate the team to deliver an excellent guest experience. Ensure adherence to food quality, hygiene, and safety standards. Control inventory, reduce wastage, and manage costs. Drive sales performance and maintain store profitability. Candidate Requirements Minimum 2 years’ experience as a Store Incharge in the QSR/F&B industry. Should currently be working as an Assistant Store Manager or equivalent. Preference for candidates in promotion or IDP pool . Strong leadership, problem-solving, and team-handling skills. Opportunity to grow in a leading QSR brand! Apply now and be a part of a high-performance team

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3.0 - 8.0 years

4 - 8 Lacs

Nagpur

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Operational Management: Overseeing Daily Operations: Ensuring the restaurant runs smoothly, from opening to closing, and managing both front-of-house and back-of-house operations. Maintaining Quality Standards: Upholding standards for food quality, service, cleanliness, and overall guest experience. Inventory Management: Managing inventory levels, ordering supplies, and controlling costs related to food and supplies. Ensuring Compliance: Adhering to health, safety, and sanitation regulations, as well as company policies and procedures. Developing and Implementing Strategies: Creating and implementing strategies to improve guest satisfaction, drive sales, and enhance the restaurant's performance. Financial Management: Budgeting and Forecasting: Developing and managing budgets, forecasting sales and expenses, and analyzing financial reports. Cost Control: Monitoring costs, minimizing waste, and optimizing profitability. Reporting: Preparing and presenting financial reports to ownership or regional management. Staff Management: Hiring, Training, and Development: Recruiting, hiring, training, and mentoring staff, including performance management and disciplinary actions. Scheduling: Creating and managing staff schedules, ensuring adequate coverage while managing labor costs. Motivating and Leading: Creating a positive and productive work environment, motivating staff, and fostering teamwork. Customer Service: Guest Relations: Building and maintaining relationships with customers, addressing concerns and complaints, and ensuring exceptional service delivery. Feedback Collection and Implementation: Gathering customer feedback, analyzing it, and implementing changes to improve service and satisfaction. Other Responsibilities: Marketing and Promotion: Collaborating with the marketing team to develop promotions and marketing strategies. Community Engagement: Participating in local events and activities to promote the restaurant. Staying Updated: Keeping abreast of industry trends and implementing innovative ideas. Restaurant General Manager job description template | TalentlyftManage and oversee the entire restaurant operation. Deliver superior guest services. Ensuring guest satisfaction. Plan and develop... Talentlyft Restaurant general manager job description - Teamdash5 Jan 2024 Key Responsibilities of a Restaurant General Manager * Oversee day-to-day restaurant operations, ensuring exceptional s... Teamdash Restaurant General Manager Job Description (Duties, Salary ... - CubohYour primary responsibilities include managing staff, delivering exceptional customer service, and ensuring operational efficiency... Cuboh Show all

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12.0 - 22.0 years

5 - 7 Lacs

Siliguri

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Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms

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1.0 - 4.0 years

4 - 5 Lacs

Pune, Bengaluru, Mumbai (All Areas)

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Maintaining Cost of Goods sold as per the defined budgets. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns Conducting training's and certifications for all the team Required Candidate profile Ensuring all the inventory processes are followed in managing the consumable and non-consumable items Ensuring delivery of training's as per the plan from all the stakeholders including self. Perks and benefits Best in the Industry

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3.0 - 8.0 years

2 - 3 Lacs

Hyderabad

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Responsibilities: * Manage inventory & staff performance * Ensure customer satisfaction through service excellence * Oversee restaurant operations & profitability * Collaborate with marketing team on promotions & events

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0.0 - 3.0 years

0 Lacs

chandigarh

On-site

The position of Sales & Marketing Management at JW Marriott Hotel Chandigarh involves assisting with soliciting and managing sales opportunities, ensuring smooth turnover for proper service delivery, and leading day-to-day sales activities to build long-term customer relationships. The primary goal is to achieve personal sales targets. Ideal candidates will have a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, along with 2 years of experience in sales and marketing. Alternatively, a 4-year bachelor's degree in the relevant fields is accepted without any work experience requirement. Key responsibilities include: - Collaborating with off-property sales channels to coordinate sales efforts - Establishing and nurturing relationships with existing and potential customers - Participating in sales calls and events to acquire new business - Identifying new business opportunities to meet revenue goals - Understanding market trends and customer information to maximize revenue - Providing exceptional customer service to drive customer loyalty - Upholding the company's service and relationship strategy At JW Marriott and Marriott International, diversity and equal opportunities are valued, and an inclusive work environment is promoted. Associates are encouraged to celebrate their unique backgrounds and experiences. The company is committed to non-discrimination based on any protected basis. JW Marriott, as part of Marriott International's luxury portfolio, offers a rewarding work experience focused on employee well-being and growth opportunities. Associates at JW Marriott are encouraged to be confident, innovative, genuine, and intuitive, embodying the legacy of the brand's founder, J.Willard Marriott. The company provides a supportive community, training, and recognition to help employees pursue their passions in a luxury setting that prioritizes holistic well-being. Joining JW Marriott means becoming part of a global team that encourages personal and professional growth.,

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2.0 - 6.0 years

0 Lacs

rajasthan

On-site

As a Director of Food & Beverage at Grand Hyatt Bali, you will have the opportunity to showcase your dynamic, outgoing, and enthusiastic personality while utilizing your strong background in Large Food & Beverage Service, Events, Conference, and Meeting management. Your primary goal will be to proactively monitor the daily functions of all Food & Beverage Outlets and Event Service (Banquet) sections under the Food & Beverage department. You will serve as the representative of the Food & Beverage division on the hotel executive committee, ensuring the efficient and economic operation of the division while providing services and support to other divisions as required. Your responsibilities will include maintaining equipment in optimal condition and upholding Hyatt International's Corporate Strategies and brand standards. To excel in this role, you must have a minimum of 2 years of experience as a Director of Food & Beverage in a large 5-star luxury hotel. A diploma in Hospitality or a related field is required, while a Bachelor's Degree is considered a plus. Your expertise in operational standards, managing manpower costs, and achieving financial goals will be crucial. Effective communication and leadership skills are essential for success in this position, along with a deep understanding of restaurant and banquet management. Your creative flair in Food & Beverage promotions will be highly valued, as well as your administrative proficiency, customer service orientation, and strong interpersonal skills. Furthermore, you should have a proven track record of working within set timelines and achieving targets. By embodying Hyatt's core values and promoting Hyatt Thinking, you will drive associate preference and ensure that all outlets and banquets operate successfully and profitably, in line with the hotel's standards.,

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10.0 - 15.0 years

7 - 9 Lacs

Bengaluru

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Delegate tasks to restaurant staff and supervise their performance Manpower planning to ensure all shifts adequetly covered Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift

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2.0 - 4.0 years

4 - 6 Lacs

Hyderabad

Work from Office

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .

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1.0 - 4.0 years

2 - 3 Lacs

Kochi, Gurugram

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About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .

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1.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .

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1.0 - 4.0 years

2 - 3 Lacs

Ahmedabad

Work from Office

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .

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2.0 - 5.0 years

2 - 4 Lacs

Pune

Work from Office

Role & responsibilities - Managing staff and providing excellent customer service - Maintaining high-quality products and services - Handling cash transactions and managing inventory - Creating a welcoming atmosphere for customers - Implementing marketing initiatives to drive sales Preferred candidate profile - 1-3 years of experience in cafe or restaurant management - Strong leadership and team management skills - Excellent customer service and communication skills - Basic knowledge of food safety and hygiene practices - Ability to multitask, work under pressure, and manage inventory - Familiarity with POS systems and basic accounting principles - Passionate about delivering high-quality customer experiences and driving sales growth - Availability to work flexible hours, including weekends and holidays

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2.0 - 7.0 years

7 - 8 Lacs

Kolkata, Mumbai, New Delhi

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Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the administrative assistance, clerical services, or related professional area. OR 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Providing Documentation and Reporting Support Assists managers in preparation of various reports and presentations. Assists with the design and preparation of statistical reports as needed. Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed. Makes new files, maintains existing files. Maintains giveaway/donation files and assists in making reservations. Provides administrative support to manager/s and department. Supporting Correspondence Composes, produces and signs correspondence on routine matters. Produces and distributes correspondence as required. Answers department phones. Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required. Sorts and distributes mail. Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis. Attends meetings and communicates with executive and peers as an effort to improve quality of service. Additional Responsibilities Ensures VIP amenity requests from GM/DOPS are handled in timely manner. Signs for managers and release, with specific permission. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Analyzes information and evaluating results to choose the best solution and solve problems. Attends meetings to plan, organize, prioritize, coordinate and manage activities. Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. Informs and/or updates the executives and peers on relevant information in a timely manner. .

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1.0 - 6.0 years

2 - 3 Lacs

Udaipur, Mathura, Maihar

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Job Overview: We are seeking a dedicated and experienced Food and Beverage Supervisor to join our team. The ideal candidate will be responsible for overseeing the daily operations of the food and beverage department, ensuring high standards of service, quality, and customer satisfaction. This role requires a strong leader with excellent communication skills and a passion for the food and beverage industry. Key Responsibilities: - Supervision and Management: - Oversee the daily operations of the food and beverage department, including dining areas. - Train, supervise, and schedule staff, ensuring that they provide excellent customer service and adhere to company policies. - Customer Service: - Ensure a high level of customer satisfaction by addressing any issues or concerns promptly and professionally. - Monitor and evaluate service quality, providing feedback and guidance to staff as necessary. - Operational Efficiency: - Assist in the development and implementation of operational policies and procedures to enhance efficiency and effectiveness. - Work closely with the kitchen team to ensure timely and accurate food preparation and service. - Financial Management: - Assist in managing the budget for the department, ensuring cost control and adherence to financial goals. - Monitor inventory levels and conduct regular stock checks to minimize waste and manage costs. - Compliance and Safety: - Ensure compliance with health and safety regulations, including food safety and sanitation standards. - Conduct regular inspections of the dining and kitchen areas to ensure cleanliness and adherence to safety protocols. - Promotions and Events: - Collaborate with the marketing team to plan and execute promotional events and campaigns to enhance visibility and sales. - Participate in planning special events, catering services, and menu planning in collaboration with the culinary team. - Reporting: - Prepare reports on food and beverage sales, customer feedback, and operational efficiency for management review. - Analyze sales data and customer preferences to inform future menu and service improvements. Qualifications: - Bachelors degree in Hospitality Management, Food Service Management, or a related field (or equivalent experience). - Proven experience in a supervisory role in the food and beverage industry. - Strong knowledge of food and beverage operations, including service standards and health regulations. - Excellent communication, leadership, and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple priorities effectively. - Proficiency in point-of-sale (POS) systems and Microsoft Office Suite.

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1.0 - 5.0 years

2 - 3 Lacs

Alibag, Pen

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Residential Hotel Manager A reputed company requires Residential Hotel Manager at Resort in Kashid , Alibaug to oversee the daily operations as well as provide strategic direction. Salary in par with Industry .Call 9820795902 Job brief We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. Responsibilities Supervise work at all levels (receptionists, kitchen staff, housekeeping staff, etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotels services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Requirements and skills Proven experience as Hotel Manager or relevant role Understanding of all hotel management best practices Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail

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1.0 - 5.0 years

2 - 3 Lacs

Alibag, Pen

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Residential Hotel Manager A reputed company requires Residential Resort Manager at Resort in Kashid , Alibaug to oversee the daily operations as well as provide strategic direction. Salary in par with Industry .Call 9820795902 Job brief We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. Responsibilities Supervise work at all levels (receptionists, kitchen staff, housekeeping staff, etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotels services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Requirements and skills Proven experience as Hotel Manager or relevant role Understanding of all hotel management best practices Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail

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2.0 - 7.0 years

2 - 2 Lacs

Kottayam

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Responsibilities: * Manage inventory & ordering * Ensure customer satisfaction * Oversee restaurant operations * Train staff on service standards * Maintain cleanliness & safety protocols *Prepare daily sales reports and submit to accounts/manager.

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8.0 - 10.0 years

7 - 8 Lacs

Pune

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Area Manager Little Italy Restaurants Reporting To: Head of Operations Location: Pune Role Objective: To drive operational excellence, cost control, guest satisfaction, staff development, and business growth across multiple outlets (dine-in, cloud kitchens, and franchises). The Area Manager acts as the brands frontline leader, ensuring execution and accountability in every unit. Nature of Role: Hands-On, Field-Focused, SOP-Driven This is not a desk job —it requires active, on-ground presence. The Area Manager must be present at outlets from 12:00 noon until restaurant closing , engaging during peak service times. This role demands strict execution of all assigned tasks and responsibilities in line with brand SOPs and scheduled timelines . The Area Manager is expected to lead by example , providing hands-on support, coaching, and guidance to outlet teams. A key part of this role is building rapport with guests , promoting services (e.g., catering, banquets), and ensuring consistent guest delight. Key Responsibilities & Role Tasks 1. Outlet Audits & SOP Compliance Conduct minimum 25 travel path audits per month —1 per outlet. Ensure 100% resolution of all issues flagged in previous audits within timelines. All audits must follow brand-defined checklists and formats. 2. Food Cost Control & Inventory Accuracy Maintain outlet food cost as follows: • Dine-In: 30% • Cloud Kitchens: 35% • Piazza: 40% Ensure daily wastage (pre & raw) and monthly inventory reports (kitchen, service, store, bar) are submitted with 100% compliance. 3. Utility Cost Management Ensure electricity and water bills remain 5% of net sales , monitored via MIS and actual bills. 4. Staff Training & Development Conduct a minimum of 2 structured training sessions per month , covering: • Service SOPs • Menu/product knowledge • Guest handling • Presentation standards Personally mentor team members through hands-on coaching on the floor. 5. Revenue Target & Sales Monitoring Ensure 100% achievement of monthly sales targets per outlet as per budget. Analyze underperforming locations and implement corrective actions proactively. 6. Operational & Reporting Compliance Ensure timely and accurate submission of: • 5P Weekly Reports (Every Monday EOD) • Monthly AM Review Files (1st of each month EOD) • Monthly MPRs (Outlet-wise) • Guest Calling Data (Every Monday EOD) 7. Outdoor Catering & Event Execution Oversee ODCs to ensure SOPs are strictly followed , including: • Pre-event checklists • FP book updates • Post-event party item consumption reports 8. Guest Experience & Feedback Oversight Ensure 80%+ weekly compliance in: • Reservation updates • Feedback collection • Birthday/Anniversary guest calls Personally interact with guests, resolve concerns, and upsell services. 9. Staffing & Retention Management Maintain 5% attrition rate across all outlets. Share updated staffing lists by the 15th of each month . Coordinate closely with HR for hiring, welfare, and grievance resolution. Additional Expectations Foster strong relationships with franchise owners and act as their operational support point. Benchmark against competitors regularly and report observations. Be available for last-minute operational needs, event escalations, or special assignments. Continuously build knowledge through exposure, field learning, and local market awareness. Ideal Candidate Profile – Area Manager - Little Italy Restaurants 1. Skills (What the candidate must be able to do effectively) Operational Leadership: Manage day-to-day restaurant operations across multiple outlets with precision and consistency. People Development: Coach, train, and uplift staff performance through hands-on guidance and mentoring. Customer Engagement: Interact with guests, resolve complaints, and drive loyalty through exceptional service. SOP Compliance & Auditing: Enforce and monitor adherence to operational, service, food, and hygiene standards. Sales Monitoring & Cost Control: Track daily sales, control food/utilities costs, and optimize profitability. Time & Task Management: Execute scheduled responsibilities across outlets without delay or deviation. Training Delivery: Conduct effective, on-ground training in service SOPs, guest experience, and menu knowledge. Reporting & Documentation: Maintain reporting discipline (weekly, monthly, audits, staffing, guest data). 2. Knowledge (What the candidate must know deeply) Restaurant Operations SOPs: Opening-closing, hygiene, service, inventory, and guest management standards. Food Costing & Inventory Systems: Understanding of how to manage and monitor raw material and yield. Guest Service Protocols: Standards for fine/casual dine-in service, catering, banquet operations, and customer delight. HR & Staffing Basics: Team scheduling, staff hygiene, performance evaluation, attrition control. Local Market Dynamics: Basic awareness of competitor pricing, service quality, and consumer preferences. Event & Catering Execution: Familiarity with ODC/banquet checklists, setup standards, reporting. Compliance & Audit Readiness: Awareness of audit points, internal checklists, and best practices.

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1.0 - 5.0 years

2 - 5 Lacs

Ahmedabad

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Grade Applicable : E0/D0 Role Nomenclature Senior Business Development Officer Role Details : To understand clients business & provide appropriate working capital solutions (Sourcing of Business). Deal across secured lending such as Fund/ non-Fund based products like Cash Credit, Overdraft, Demand Loan, BG etc. Direct market connects for open market sourcing. Work closely with Branch Banking teams for new customer addition. To ensure smooth onboarding of the client and catering to client requirements. Coordinate with the internal teams, RMs or clients for completion of documentation relating modification/ enhancement or fresh disbursement. To coordinate with RMs for business related activities and also do cross sell.

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3.0 - 8.0 years

3 - 5 Lacs

Mohali, Chandigarh, Delhi / NCR

Work from Office

Role & responsibilities Assists in management of day-to-day operations by managing labour, counting inventory and supplies, and developing the restaurant team Analyzes sales, labour, inventory and controllables on a continual basis, and takes corrective action to meet or achieve daily or weekly margin and sales growth targets Ensures that facility and equipment are maintained to company standards on a day-to-day basis Supervises others efficiently and coordinates their work Assists in management of day-to-day operations by scheduling labour, ordering food and supplies, and developing the restaurant team Ensures health and safety compliances, and company safety and security policies are met Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions Preferred candidate profile

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0.0 - 5.0 years

1 - 2 Lacs

Pune

Work from Office

Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Ensuring all rooms are cared for and inspected according to standards. Contact-7448010777 Hotel Management Fresheners can apply Required Candidate profile -Maintaining Cleanliness, personal Hygiene -Efficient and Hardworking -Candidate with prior experience will be preferred -Minimum experience required 1 year

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3.0 years

2 - 2 Lacs

Goregaon East, Mumbai, Maharashtra

On-site

Position: Hostess – Night Lebanese Restaurant Location: The Fern – An Ecotel Hotel, Goregaon, Mumbai (5-Star Hotel) Shift Timing: Night Shift (As per restaurant operations) Experience: 1–3 years (Experience in Nightclub, Lounge, or Pub environment preferred) Qualification: HSC or Diploma in Hospitality / Hotel Management Job Summary: We are looking for an elegant, confident, and dynamic Hostess to be the welcoming face of our Night Lebanese Restaurant. The ideal candidate should have experience working in high-energy nightlife venues like clubs or pubs, with a flair for creating a warm, guest-friendly atmosphere. You will be responsible for guest reception, managing reservations, and maintaining a smooth front-of-house operation throughout the night. Key Responsibilities: Greet guests with a warm and professional attitude upon arrival. Manage the guest reservation system, walk-ins, and seating arrangements efficiently. Escort guests to their tables, introduce the menu, and coordinate with service staff for seamless experiences. Handle guest queries, complaints, or special requests gracefully and promptly. Create a welcoming and vibrant ambiance that aligns with the restaurant’s nightlife theme. Maintain guest preference records and assist with VIP guest coordination. Collaborate with security and service staff to manage crowd flow, particularly on high-occupancy nights. Support in maintaining decorum and guest comfort throughout the night. Desired Skills & Attributes: Previous experience working in nightclubs, lounges, pubs, or high-end restaurants. Excellent verbal communication and interpersonal skills. Well-groomed, confident, and calm under pressure. Familiarity with POS/reservation systems is an advantage. Basic understanding of restaurant operations and guest engagement. Ability to multitask and handle a fast-paced environment with grace. Note: This is a night shift role, and flexibility to work during weekends and holidays is essential. Candidates with prior experience in nightlife venues will be given preference. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The position of Sales & Marketing Assistant at JW Marriott Mumbai Sahar involves assisting with the soliciting and handling of sales opportunities, ensuring proper turnover for service delivery, and leading activities related to sales to build long-term customer relationships. Your role will focus on achieving personal sales goals and collaborating with off-property sales channels. You will be responsible for building and strengthening relationships with customers, participating in sales calls, and developing connections within the community to expand the customer base. As a Sales & Marketing Assistant, you will work with key stakeholders, manage sales activities, and support the operational aspects of business booked. Your knowledge of market trends and target customer information will be crucial in maximizing revenue, identifying new business opportunities, and closing the best deals based on market conditions. Providing exceptional customer service is a key aspect of this role, where you will drive customer loyalty, deliver service excellence, and interact with guests to ensure their satisfaction. At Marriott International, we are committed to being an equal opportunity employer that values diversity and inclusion. We celebrate the unique backgrounds of our associates and actively promote a non-discriminatory environment. Joining JW Marriott means becoming part of a luxury portfolio with a focus on hospitality innovation and guest satisfaction. As a member of the JW Marriott team, you will experience a supportive work environment that encourages training, development, and well-being. Your role will involve upholding the legacy of the brand's founder, J.Willard Marriott, and contributing to a community of confident, innovative, and genuine individuals dedicated to exceptional guest service. Explore a rewarding career with JW Marriott, where you can excel, belong to a global team, and unleash your full potential while delivering the JW Treatment to guests. Join us in creating memorable experiences and fostering a culture of excellence within the luxury hospitality industry.,

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2.0 - 6.0 years

0 Lacs

lucknow, uttar pradesh

On-site

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Education and Experience: - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. - OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities: - Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. - Builds and strengthens relationships with existing and new customers to enable future bookings. - Develops relationships within the community to strengthen and expand the customer base for sales opportunities. - Assists with managing and developing relationships with key internal and external stakeholders. - Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities: - Participates in sales calls with members of the sales team to acquire new business and/or close on business. - Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue: - Identifies new business to achieve personal and location revenue goals. - Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. - Assists in closing the best opportunities for the location based on market conditions and location needs. - Gains an understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions. Providing Exceptional Customer Service: - Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. - Services our customers in order to grow the share of the account. - Executes and supports the company's customer service standards. - Provides excellent customer service consistent with the daily service basics of the company. - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.,

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