Restaurant Hostess: Female

Job Summary:

We are looking for a warm, professional, and customer-oriented Restaurant Hostess to welcome guests and manage seating arrangements in our restaurant. The ideal candidate will create a positive first impression, ensure smooth guest flow, and assist with reservations while maintaining high hospitality standards.

Key Responsibilities:Guest Welcome & Seating:

• Greet and welcome guests with a warm, friendly attitude.
• Manage table assignments and escort guests to their seats.
• Ensure a smooth seating flow while considering guest preferences and reservation schedules.

Reservation & Guest Management:

• Handle reservations via phone, email, and online platforms.
• Maintain an updated reservation log and coordinate with the service team.
• Manage waiting lists and provide estimated wait times when necessary.

Customer Service & Experience:

• Assist guests with menu inquiries and special requests.
• Handle guest complaints or escalate them to the manager when needed.
• Ensure guests leave with a positive experience and invite them to return.

Restaurant Coordination & Cleanliness:

• Keep the entrance and waiting area clean and presentable.
• Ensure menus, promotional materials, and table setups are in order.
• Work closely with the service and kitchen teams to ensure efficient restaurant operations.

Qualifications & Skills:

• Experience: 1+ year in a similar role in a restaurant or hotel.
• Education: Hotel Management preferred.
• Excellent communication and interpersonal skills.
• Well-groomed appearance and professional demeanor.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of restaurant reservation software (e.g., OpenTable) is a plus.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Food provided

Work Location: In person