RESTAURANT CAPTAIN

Job Summary:

The Restaurant Captain acts as a team leader on the floor, ensuring smooth coordination between guests, service staff, and the kitchen/bar. The role is hands-on and requires a sharp eye for detail, great people skills, and the ability to handle high-volume service with style and professionalism.

Key Responsibilities: Guest Service Leadership

• Welcome guests, assist with seating, and ensure a premium guest experience
• Take lead in managing VIP guests, large parties, and special requests
• Resolve guest issues calmly and efficiently
• Build guest rapport to encourage repeat visits and loyalty

Service Management

• Supervise and support servers, runners, and bussers during service
• Ensure accurate order taking, timely delivery, and correct presentation
• Oversee side work, table setups, and cleanliness standards
• Monitor table turnover and guest flow to maximize seating efficiency

Team Coordination

• Brief staff at the beginning of shifts (special items, VIPs, service focus)
• Train and mentor junior staff on service etiquette and SOPs
• Ensure service team follows sequence of service and bar/lounge etiquette
• Act as the communication link between kitchen/bar and floor team

Operational Duties

• Assist in stock checks, requisitions, and equipment upkeep
• Enforce hygiene, grooming, and safety standards
• Ensure compliance with liquor laws and responsible service policies

Qualifications:

• 2+ years of experience as a Captain or Senior Server in a bar/lounge or upscale restaurant
• Deep understanding of food & beverage service, especially cocktails and nightlife dining
• Strong communication, leadership, and team coordination skills
• Confident, energetic, and composed under pressure
• Able to work flexible hours including late nights, weekends, and holidays

What We Offer:

• Competitive salary + tips/service charge share
• Fast-track growth to Supervisor or Assistant Manager
• Fun, energetic work culture with a high-performing team
• Staff meals, discounts, and event perks

Job Type: Full-time

Pay: ₹22,000.00 - ₹24,000.00 per month

Work Location: In person