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Bong Pizza
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Restaurant Captain

Restaurant Captain

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Bong Pizza

0 years

1 Lacs

Muzaffarpur

Posted:1 day ago| Platform: GlassDoor logo

Apply

Skills Required

service resolve billing training inventory management coordination reports report

Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities:

Guest Service & Satisfaction:
Greet and welcome guests warmly.
Ensure prompt and courteous service.
Take feedback from guests and resolve any service complaints promptly.
Maintain high standards of hygiene and customer satisfaction.
Team Supervision:
Supervise and coordinate the activities of the service staff.
Assign tasks and manage table allocations.
Ensure staff adhere to service standards and grooming guidelines.
Order Management:
Take food and beverage orders from guests and relay to kitchen/bar.
Ensure accurate billing and smooth order delivery.
Upsell menu items and make recommendations to guests.
Table Management:
Oversee table settings and dining area cleanliness.
Manage table turnovers efficiently.
Coordinate with the hostess for guest seating and reservations.
Training & Development:
Train new wait staff and guide junior team members.
Conduct daily briefings about specials, promotions, or important service updates.
Inventory & Stock Handling:
Monitor usage of service materials (menus, cutlery, linen).
Inform management about stock shortages.
Coordination & Communication:
Coordinate between kitchen, service, and cashier.
Communicate guest preferences and special requests accurately.
Daily Reporting:
Prepare end-of-day reports related to service, complaints, and guest feedback.
Report to management on any issues faced during service.

Job Type: Full-time

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits:

Food provided

Work Location: In person

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Restaurant Captain