Restaurant Captain

1 - 31 years

1 - 2 Lacs

rajarhat kolkata/calcutta

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greeting and welcoming guests warmly, and ensuring a positive departure. Assisting with table reservations and seating guests. Anticipating guest needs and providing prompt, tactful service. Handling and resolving any guest complaints to ensure satisfaction. Collecting and relaying guest feedback to management and chefs.  Supervising and motivating service staff, including servers and bussers.  Training new staff on restaurant protocols and service standards.  Conducting pre-meal briefings with the team to discuss daily targets and specials.  Coordinating with the kitchen to ensure a smooth flow of service.  Managing daily operations, including table assignments, and ensuring the restaurant runs efficiently.  Creating staff schedules and ensuring adequate coverage.  Maintaining high standards of cleanliness and presentation for the dining area, tables, and equipment. Enforcing all health, safety, and hygiene regulations. Ensuring menu knowledge and quality, including presentation standards. Promoting and upselling menu items to increase revenue.  Assisting with check controls and processing payments. Maintaining and reporting on inventory levels for the dining area. Preparing and submitting reports on dining room activities and staff performance.

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