Reservations Ticketing Agent

As a Reservations Ticketing Agent at Cox-Fly, your primary responsibility will be managing customer bookings and reservations, providing assistance to clients with travel inquiries, processing ticket sales, and ensuring top-notch customer service. You will handle a variety of travel and tourism-related tasks, offering support and information to clients to guarantee a seamless booking process. Your role is vital in ensuring customer satisfaction and maintaining the company's reputation for excellence in the travel industry. To excel in this role, you should possess strong communication and customer service skills, with a proven track record in managing reservations and travel operations. Sales capabilities are essential, as you will be expected to meet sales targets while delivering exceptional service to clients. Proficiency in using reservation systems and ticketing software is crucial to effectively carry out your duties. Your problem-solving abilities and keen attention to detail will be instrumental in addressing any issues that may arise during the booking process. The capacity to work efficiently in a fast-paced environment is key to success in this position. A bachelor's degree in Travel and Tourism, Business Administration, or a related field would be advantageous for this role. If you are passionate about the travel industry, enjoy interacting with customers, and have the skills and experience required, we invite you to join our team at Cox-Fly and contribute to creating memorable travel experiences for our clients.,