Reservations Specialist

As a Reservations Specialist at Wild Valley Resorts, you will play a vital role in managing reservation requests, confirming bookings, and providing exceptional customer service. Your responsibilities will include communicating with guests to address inquiries, processing reservation transactions, upselling resort amenities, and maintaining accurate reservation records. Collaboration with the sales team is essential to ensure guest satisfaction through outstanding service delivery. **Key Responsibilities:** - Manage reservation requests and confirm bookings - Provide excellent customer service by addressing guest inquiries - Process reservation transactions and upsell resort amenities - Maintain accurate reservation records - Collaborate with the sales team to enhance guest satisfaction **Qualifications Required:** - Proficiency in reservation management systems - Strong organizational and multitasking abilities - Excellent communication and customer service skills - Prior experience in reservations and sales is preferred - Ability to work independently and as part of a team - Experience in training is a plus - Bachelor's degree in Hospitality, Business Administration, or related field is preferred Wild Valley Resorts, founded in 2019 by Hurray Holidays Private Limited, offers top-tier adventure and leisure experiences in Karnataka. With four unique resorts, we provide a perfect blend of adventure, relaxation, and nature. Our commitment to sustainability, personalized service, and unforgettable stays sets us apart in delivering unparalleled outdoor experiences amidst pristine natural landscapes.,