Reservations Manager

As a Reservations Manager at Modi Yoga Retreat, located in Rishikesh, you will play a crucial role in overseeing and managing all reservation processes to ensure a seamless guest experience. Your responsibilities will include handling customer inquiries, confirming bookings, and maintaining reservation records. You will be expected to provide exceptional customer service, optimize reservation sales, coordinate with other departments, and train staff effectively to maintain high operational standards. Key Responsibilities: - Oversee and manage all reservation processes at the retreat - Handle customer inquiries and provide exceptional customer service - Confirm bookings and maintain accurate reservation records - Optimize reservation sales and maximize booking revenue - Coordinate with other departments to ensure a seamless guest experience - Train team members to maintain high operational standards Qualifications: - Proficiency in reservations management and overseeing booking operations seamlessly - Strong customer service and communication skills to ensure high guest satisfaction - Experience in sales with the ability to meet targets - Capability in training team members to maintain high operational standards - Detail-oriented, organized, and able to handle multiple tasks efficiently - Proficiency in reservation management software is an advantage - Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred - Experience in the hospitality or wellness industry is beneficial With 8-10 years of experience in reservations, you will be well-equipped to excel in this role at Modi Yoga Retreat. The package offered ranges from 30000/- to 35000/- per month.,