Posted:1 week ago|
Platform:
On-site
Full Time
Manage room reservations, provide excellent customer service, and ensure seamless communication with guests and internal stakeholders. Key Responsibilities: 1. Handle reservations via phone, email, and online platforms 2. Provide accurate information on room availability and rates 3. Process bookings, cancellations, and modifications 4. Collaborate with front office and other departments 5. Meet sales targets 6. Stay updated on hotel services and policies Requirements: 1. Diploma/degree in Hospitality or related field 2. Excellent communication and interpersonal skills 3. Ability to work under pressure 4. Proficiency in hotel management software 5. Strong customer service and problem-solving skills contact hr@hotelmadhuban.com Show more Show less
Hotel Madhuban
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