Reservation Executive

As a Reservation Executive for our client, you will play a crucial role in managing reservation requests and ensuring the smooth operation of bookings. Your responsibilities will include handling booking confirmations, amendments, and cancellations with utmost accuracy. Maintaining proper documentation and effective communication with customers will be essential to provide a top-notch experience. Your problem-solving skills will be put to the test as you analyze situations and address any booking-related issues promptly. Collaboration with other teams is key to ensure seamless operations and customer satisfaction. Staying updated on market trends and company policies will be necessary to excel in this role. To excel as a Reservation Executive, you should possess a graduation degree in any field and have excellent verbal and written communication skills in English. Attention to detail, time management, and the ability to work under tight deadlines are crucial for success. Familiarity with computer systems and the ability to build rapport with customers and team members are also important. While prior experience in a similar role or CRM system would be beneficial, it is not mandatory. If you are a proactive individual with a can-do attitude and confidence in your abilities to learn quickly and adapt, we encourage you to apply. Your negotiation skills and interpersonal communication will be valuable assets in this role where customer satisfaction is paramount.,