As a company, we value the quality of the services provided the most. We are committed to providing the best experience for our customers and it can be vouched by our vast and diverse customer we have been selected by, over and again over these years. As a Reservation Executive to our client, you will be expected to uphold the same values and maintain the quality of work at any juncture. A day at your work will include, • Managing reservation requests • Handling booking confirmations, amendments, and cancellations • Ensuring proper documentation and communication of all reservations, customer interactions, and transactions. • Resolving any booking-related problems and addressing customer concerns. • Collaborating with other teams to ensure smooth operations. • Staying updated on the latest market trends, industry updates and company policies. To fulfill the above you must have, • A graduation in any field of study. • Excellent verbal and written communication skills in English. • Problem solving skills to analyze situations and resolve with minimum guidance. • High attention to detail as accuracy is vital in this role. • Time management and ability to work within tight deadlines. • Familiarity with computers or Mac systems. • Ability to build a rapport with customers, suppliers, and team members. • A talent in negotiation skills and gift of the gab is preferred, confidence is key. • Prior experience in a similar role or any CRM system would be beneficial (not mandatory). Even if you don’t meet all the requirements above, feel free to apply if you feel you are a go-getter and have the confidence to catch up within a short period
As a Reservation Executive for our client, you will play a crucial role in managing reservation requests and ensuring the smooth operation of bookings. Your responsibilities will include handling booking confirmations, amendments, and cancellations with utmost accuracy. Maintaining proper documentation and effective communication with customers will be essential to provide a top-notch experience. Your problem-solving skills will be put to the test as you analyze situations and address any booking-related issues promptly. Collaboration with other teams is key to ensure seamless operations and customer satisfaction. Staying updated on market trends and company policies will be necessary to excel in this role. To excel as a Reservation Executive, you should possess a graduation degree in any field and have excellent verbal and written communication skills in English. Attention to detail, time management, and the ability to work under tight deadlines are crucial for success. Familiarity with computer systems and the ability to build rapport with customers and team members are also important. While prior experience in a similar role or CRM system would be beneficial, it is not mandatory. If you are a proactive individual with a can-do attitude and confidence in your abilities to learn quickly and adapt, we encourage you to apply. Your negotiation skills and interpersonal communication will be valuable assets in this role where customer satisfaction is paramount.,
Reservation Executive As a company, we value the quality of the services provided the most. We are committed to providing the best experience for our customers and it can be vouched by our vast and diverse customer we have been selected by, over and again over these years. As a Reservation Executive to our client, you will be expected to uphold the same values and maintain the quality of work at any juncture. A day at your work will include, Managing reservation requests Handling booking confirmations, amendments, and cancellations Ensuring proper documentation and communication of all reservations, customer interactions, and transactions. Resolving any booking-related problems and addressing customer concerns. Collaborating with other teams to ensure smooth operations. Staying updated on the latest market trends, industry updates and company policies. To fulfil the above you must have, A graduation in any field of study. Excellent verbal and written communication skills in English. Problem solving skills to analyse situations and resolve with minimum guidance. High attention to detail as accuracy is vital in this role. Time management and ability to work within tight deadlines. Familiarity with computers or Mac systems. Ability to build a rapport with customers, suppliers, and team members. A talent in negotiation skills and gift of the gab is preferred, confidence is key. Prior experience in a similar role or any CRM system would be beneficial (not mandatory). Even if you don’t meet all the requirements above, feel free to apply if you feel you are a go-getter and have the confidence to catch up within a short period