Reservation Executive

Company Description "Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities, By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers accor / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Reservation Executive You are the beginning of an exceptional guest experience As a Reservation Executive, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What You Will Be Doing Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation requests, enter rooming lists, and update accurate information in the system Ensure proper selling techniques and strategies are utilized to maximize room revenues, Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency, Any matter which may effect the interests of the hotel should be brought to the attention of the Management, Qualifications Your experience and skills include: Guest focused personality is essential Prior experience working with Opera Cloud or a related system experience is an asset Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus Point, Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent,