Posted:1 day ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

On-site role for a Reservation Associate located in Chennai. The Reservation Associate will be responsible for managing reservations, handling customer inquiries, providing exceptional customer service, and ensuring all bookings are accurately recorded. Day-to-day tasks include answering phone calls, responding to emails, maintaining reservation systems, and collaborating with other departments to ensure guest satisfaction.

Qualifications

B

  • ooking systems, and customer service skills
  • Proficiency with communication skills, problem-solving abilities, and attention to detail
  • Experience in handling customer inquiries and providing exceptional customer experiences
  • Basic knowledge of hospitality industry standards and practices
  • Ability to work independently and as part of a team
  • Relevant experience in a similar role within the hospitality industry is a plus
  • Strong organizational skills and the ability to multitask in a fast-paced environment

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