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5.0 - 10.0 years
12 - 17 Lacs
Kochi, Kozhikode, Thiruvananthapuram
Work from Office
Experienced playing the role of a BA who can articulate (written and verbal), negotiate and finalise user stories with client business stakeholders. Good Detailing & Analytics skills with natural interest in problem-solving. Required Candidate profile Producing hands-on deliverables like requirement specifications/user stories, product backlog. Experience in working with Agile teams in role of taking requirement grooming, sprint planning
Posted 2 months ago
1 - 6 years
10 - 20 Lacs
Hyderabad
Work from Office
Product Specialist Hyderabad, Telangana, India Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloittes 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue. Drive demos, walk-through and solution reviews with customers. Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Configure Zenoti to meet customer business scenarios Identify risks based on current product capabilities; define and implement mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service. Stay up-to-date with product knowledge, business flow, sales process, and market dynamics. To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios. Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? 1-7 years of experience in Implementation and support of Enterprise products Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions. Strong verbal and written communication skills, especially in the areas of requirements and solution documentation. Ability to manage and work across multiple projects. Strong ability to demo/train and deliver excellent customer presentations. Strong logical, analytical and problem-solving skills Open to travel on short notice to customer locations when required Good to have knowledge of Web Design using HTML, JavaScript Good understanding of MS Office, JIRA, Basecamp applications Ability to learn new skills and operate in a fast-paced and changing environment. Experience in the wellness/spa industry a plus. Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives.
Posted 2 months ago
7 - 12 years
16 - 19 Lacs
Noida, Delhi / NCR, Mumbai (All Areas)
Work from Office
Role : Senior Business Analyst Experience: 6+ yrs Location: Delhi / NCR OR Mumbai Job Requirement: Gathering Business Requirements. Prepared mock-ups and wireframes for the requirements Define configuration specifications and business analysis requirements Should have worked in technical development projects Own and develop relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain system processes Report on common sources of technical issues or questions and make recommendations to product team Communicate key insights and findings to product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Solid experience in Agile methods and SDLC Strong written and verbal communication skills including technical writing skills Identify business trends utilizing real data, compile analysis reports that are delivered to developers and then follow-up on all results. (Insurance OR Mortgage OR Any BFSI Project Experience Preferred) If interested, please send me your updated CV along with the following details mentioned below asap to sweta.mondal@inadev.com : Total Experience Relevant BA Experience - Current CTC Expected CTC - Notice Period Current Location Preferred Location - LinkedIn Profile Link -
Posted 2 months ago
3 - 8 years
8 - 15 Lacs
Thane, Mumbai (All Areas)
Work from Office
Key Responsibilities : Collaborate with stakeholders to understand business requirements and develop solutions that meet those needs. Create detailed BRDs and FSDs for new projects and initiatives. Develop and execute project plans, including timelines, resource allocation, and risk management strategies. Ensure successful delivery of projects through effective change management practices. Provide ongoing support to clients and internal teams as needed. Training of end users Job Requirements : Strong understanding of planning, data, and project management methodologies. Familiarity with change management principles and techniques. Masters/Bachelor's degree in a related field (e.g., Computer Science, Information Technology) preferred but not required. Certifications and training for insurance in India will be preferred
Posted 3 months ago
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