Required service incharge For Kerala_ Khaitan India Ltd

3 - 8 years

2 - 5 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage after-sales service operations, ensuring timely resolution of customer complaints and issues.
  • Coordinate with internal teams to resolve warranty claims, parts replacement, and technical support requests.
  • Develop and implement effective strategies for improving customer satisfaction through excellent after-sales service.
  • Collaborate with cross-functional teams to identify areas for process improvement and implement changes as needed.
  • Ensure compliance with company policies, procedures, and regulatory requirements related to after-sales services.

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