Representative

As a Representative at AWS in Coimbatore, your primary role will involve interacting with clients, addressing inquiries, resolving issues, and providing exceptional customer service. You will be responsible for maintaining detailed records of customer interactions and ensuring timely and accurate responses to inquiries by collaborating with various teams. Managing customer accounts and updating customer information in the database will also be part of your responsibilities. Furthermore, your feedback on customer issues will help enhance service policies and procedures. - Interact with clients to address and resolve inquiries - Provide excellent customer service - Maintain detailed records of customer interactions - Coordinate with various teams for timely and accurate responses - Manage customer accounts and update information in the database - Provide feedback on customer issues to improve service policies - Customer Service and Client Interaction skills - Strong Problem-Solving and Conflict Resolution abilities - Good Communication and Interpersonal skills - Organizational and Time Management skills - Proficiency in Microsoft Office Suite and CRM Software - Ability to work independently and as part of a team - Previous experience in a similar role preferred - Bachelor's degree in Business, Communications, or related field As a Representative at AWS in Coimbatore, your primary role will involve interacting with clients, addressing inquiries, resolving issues, and providing exceptional customer service. You will be responsible for maintaining detailed records of customer interactions and ensuring timely and accurate responses to inquiries by collaborating with various teams. Managing customer accounts and updating customer information in the database will also be part of your responsibilities. Furthermore, your feedback on customer issues will help enhance service policies and procedures. - Interact with clients to address and resolve inquiries - Provide excellent customer service - Maintain detailed records of customer interactions - Coordinate with various teams for timely and accurate responses - Manage customer accounts and update information in the database - Provide feedback on customer issues to improve service policies - Customer Service and Client Interaction skills - Strong Problem-Solving and Conflict Resolution abilities - Good Communication and Interpersonal skills - Organizational and Time Management skills - Proficiency in Microsoft Office Suite and CRM Software - Ability to work independently and as part of a team - Previous experience in a similar role preferred - Bachelor's degree in Business, Communications, or related field