Representative

Role Overview: You will be a Representative based in Singapore, with the flexibility to work from home. Your main responsibilities will include managing customer interactions, addressing inquiries, providing product information, resolving issues, maintaining customer satisfaction, documenting interactions, and collaborating with team members. Key Responsibilities: - Manage customer interactions effectively - Address inquiries and provide accurate product information - Resolve customer issues in a timely manner - Maintain high levels of customer satisfaction - Document all customer interactions accurately - Collaborate with team members to ensure efficient operations Qualifications Required: - Excellent customer service skills with a focus on interaction management and problem-solving - Strong verbal and written communication skills in English - Ability to handle a high volume of calls and emails professionally - Strong organizational and documentation skills - Proficiency in using customer relationship management (CRM) systems - Familiarity with products or services offered by Crovantis is a plus - Ability to work independently as well as part of a team - Previous experience in a customer service role is preferred - Bachelor's degree or equivalent experience in a related field (Note: No additional details about the company were provided in the job description),